Walter Campos

Experience

• 

  Genpact

  Jan 2011 - Jun 2013

  Administrative Assistant

  Collections Specialist B2B and B2C and Billing Specialist B2B. Responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes, update customer records in the database, post payments timely, and escalate outstanding bills to the supervisor for resolution

• 

  Capgemini

  Jun 2013 - Jan 2016

  Senior Collector

  Maintain bookkeeping databases and spreadsheets, updating information as neededCommunicate with previous clients and customers to request payment and arrange payment plansCollect payment from customers and accurately record it into the systemCreate reports and balance sheets that document overall profits and lossesUpdate client accounts based on payment or contact information

• 

  ReMax First Choice

  Jan 2016 - Dec 2017

  Office Operations Manager

  Office Manager and Marketing Specialist for Real EstateOffice Manager and Marketing Specialist for Real Estate at Remax First Choice. Responsible for overseeing office operations and marketing activities. Reviewed leasing/purchasing contracts, managed money in escrow, prepared real estate training, and reinforced real estate policies. Actively sought properties for sale and maintained communication with buyers and sellers to facilitate deals. Additionally, organized meetings, managed databases, booked transport and accommodation, handled correspondence, and addressed queries. Supervised administrative staff, managed office budgets, and implemented office administrative systems. Conducted induction programs for new employees, ensured compliance with health and safety policies, and assisted HR functions by maintaining personnel records and arranging interviews Show less

• 

  FundThrough

  Feb 2018 - May 2024

  As Operations Manager at Fundthrough, I oversaw the Fundings Operations, Accounts Receivables and Cash Applications teams, ensuring efficient management of cash releases and team performance. I served as the primary escalation point for complex issues, approving exceptions and providing strategic guidance to resolve operational challenges and oversaw Risk Operations prior to cash releasement. Additionally, I acted as a subject matter expert for Operations and collaborated closely with cross-functional teams to develop and implement operational policies and procedures. My role included supporting HR in recruitment efforts, fostering a high-performance culture, and aligning team values with the company's mission. I also facilitated effective communication between stakeholders, identified process gaps, and implemented strategies to optimize workflow. Furthermore, I coached and developed team members, managed performance evaluations, and collaborated with finance to ensure adequate funding for outgoing transactions. I was responsible for capacity planning and successfully resolved conflicts within the teams Show less As Operations Team Lead at Fundthrough, I managed Account Receivables portfolios and supervised the Cash Applications Team. My role involved executing Invoice Verification Methods and overseeing the Collateral Paper Trail, analyzing collateral and assessing Account Debtor Risk. I was responsible for managing client reserves, leading the collection process, and monitoring Account Receivable Aging. Additionally, I navigated collateral threats and identified appropriate Factoring Products, distinguishing them from Asset Based Lending and other funding structures. I proactively recognized Red Flags in client relationships and ensured compliance with Legal Documentation such as Purchase & Sale Agreements. I was proficient in Client Compliance Methodology and adept at handling Notice of Assignment procedures Show less As a Factoring Operations Analyst at Fundthrough, I performed collections on past due accounts, managed cash applications by applying payments, and processed funding requests. I conducted thorough invoice verification and applied checks as part of the payment process. Additionally, I proactively collected on outstanding invoices and negotiated payment arrangements. My role involved reviewing, analyzing, and approving various paperwork including contracts, Bills of Lading (BOLs), Proof of Deliveries (PODs), invoices, and purchase orders (POs). I also identified and flagged risky accounts to mitigate potential financial exposures Show less

  • Factoring Operations Manager

    Jan 2022 - May 2024

  • Factoring Operations Team Lead

    Mar 2020 - Jan 2022

  • Factoring Operations Analyst

    Feb 2018 - Mar 2020
• 

  Home Buyers Realty and HBR Team Powered by Place

  Aug 2024 - now

  Director of Operations