Clayton Lendrum

Experience

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  Primeserv

  Jun 2002 - Dec 2004

  Strategic HR Consultant

  As a Strategic HR Consultant, my role was to conduct HR systems audits for clients and to project manage the implementation of customised, innovative HR solutions.

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  Discovery

  Jan 2005 - Aug 2007

  Divisional Manager: School of Leadership

  As Head of the Discovery Institute School of Leadership, my role was to build the School into a vehicle known for developing exemplary leadership by growing core leadership competencies and reinforcing company values.

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  Planet Fitness

  Sept 2007 - May 2008

  Group Manager: Learning

  As the Head of Learning & Development, the core purpose of my role was to unlock the full capabilities of the organisation’s human capital to support the business strategy. This included the formulation and implementation of on-boarding programmes, providing access to world-class, business-relevant learning, and applying innovative succession methodologies to build and retain talent. I was also responsible for establishing the learning division of Planet Fitness, which now focuses on training new employees and building organisational talent, specifically in the areas of sales and personal training. Show less

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  LRMG Performance Agency

  Jun 2008 - May 2011

  Executive Consultant

  As a Learning Specialist and Executive Consultant, my role was to craft and implement strategic, blended learning and performance improvement solutions that embodied elements of self-directed, facilitated and collaborative learning, as well as performance support tools to drive learning application and real business impact.

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  MultiChoice

  Nov 2011 - Sept 2018

  As Change Enablement Lead, my role was to oversee several key elements of organisational transformation, including organisational design, role profiling, impact analysis and change enablement. As Head of the MultiChoice Talent and Organisational Effectiveness centre of expertise, my role was to oversee the development and implementation of Culture, Organisational Design, Learning, Career Development, Performance Management, Employee Engagement and Change Enablement initiatives to foster engagement and retention and optimise individual and organisational performance. As Group OD Manager, my role was to work with a team of OD Specialist to identify and implement initiatives to optimise individual and team performance, specifically in the areas of Org. Design, Performance Management, Succession Planning, Leadership Development, Team Effectiveness, Employee Engagement and Change Enablement. As Head of Leadership Develpment, my role was to oversee the development and implementation of a framework for identification and development of leadership talent at all levels.

  • Change Enablement Lead: Organisational Transformation

    Jan 2017 - Sept 2018

  • Head of Talent and Organisational Effectivenes

    Oct 2016 - Mar 2018

  • Group Organisational Development Manager

    Aug 2012 - Sept 2016

  • Senior Manager: Leadership Development

    Nov 2011 - Jul 2012
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  Red-Letter Encounters

  Oct 2018 - Dec 2019

  Lead Experience Architect

  Red-Letter Encounters is a boutique organisational effectiveness consultancy that focuses on crafting and enabling organisations to deliver compelling employee and customer experiences to optimise engagement and retention and drive the achievement of business outcomes. As Lead Experience Architect, I work with clients to map out customer and employee experiences, identify troublesome touchpoints, and craft solutions to drive brand advocacy and sustained business growth. My role also includes designing and facilitating learning and culture initiatives to position clients for success. Show less

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  KLM Empowered

  Jan 2020 - now

  Head of Talent and Organisational Effectiveness

  I am currently the Head of Talent & Organisational Effectiveness for KLM Empowered. My role involves partnering with leaders and teams to position the organization for sustained success and future growth across the African continent.

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  Knowledge X-Change

  Oct 2021 - now

  Managing Director

  Knowledge X-Change is all about the future - your future, your business' future, and Africa's future. By equipping individuals and organisations with tomorrow's skills today, Knowledge X-Change is bringing the future forward and empowering youths and business leaders alike to see the future, shape the future, and make it truly great.