Omnia Akram

Experience

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  Seeking a new career opportunity

  Oct 2014 - Feb 2020

  Accountant or Financer

  Seeking a job

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  Xceed

  Jun 2016 - Jul 2016

  Customer Service Agent at Te-Data Account

  • Out bound agent to follow up with customers.• Regarded their complaints to sure we provided best solutions and services

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  Arab African International Bank

  Jul 2016 - Aug 2016

  Customer Service Intern

  • Trained on banks services.• Ran and delivered customer operations.• Helped to manage change in the bank.

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  Societe Arabe Internationale de Banque

  Aug 2017 - Sept 2017

  Customer Service Intern

  • Trained on banks services.• Ran and delivered customer operations.• Helped to manage change in the bank.

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  ECCO Outsourcing

  Jun 2018 - Aug 2018

  Customer Services Agent

  Mobily Account• Conferred with customers by telephone to provide information.• Checked to ensure that the Customer problem has been resolved.• Saved records of customer interactions or transactions, recording and inquires

• 

  Raya Contact Center

  Dec 2018 - Jan 2019

  Account Advisor

  - Account advisor at Raia contact Center, Fetchr Shipping company KSA Campaign.• Handling Fetchr customers over the phone.• Confer with customers by telephone to inform us his address to deliver the order.• Provide the customers with more detailed information about the delivery day and time.

• 

  Ashraf mohamed mohamed mostafa office

  Feb 2019 - Sept 2019

  Accountant

  -Examination the tax and insurance for the customers and companies.-Working in variety of areas of Accounting and Finance. -Preparing customer invoices and Financial records.

• 

  Telecom Egypt

  Nov 2019 - Jan 2020

  Customer Service Representative

  -Activating Customer’s new lines.-Handling any problems that customer facing.-Saved records of customer interactions or transactions, recording and inquires.

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  Banque du Caire

  Feb 2020 - Jan 2024

  Sanction Officer - Responsible for updating banking internal negative list and making sure that filtering systems are up to date with international negative lists (OFAC-UN-EU) - Screening targeted individuals and entities against international sanctions through World Check, BDC private list and internet. - Monitoring SWIFT messages through the filtering program then take the decision to either pass the message or obtain further data when the message matches any of negative hits (OFAC, UN, and EU).- Working on the systems used by the company to control or reduce the risks of money laundering and terrorist financing. - Identifying suspicious activities and reporting them to AML Head in addition to SAR and STR preparation. - Participation in new systems testing processes to make sure that system rules, algorithms and ranks are applied correctly.- Providing training sessions to branch staff and other departments regarding screening system (E name checker & File scan) usage and AML awareness. - Performing quality assurance on customers screening done by the branches to make sure that screening is done properly and in line with rules and regulations.- promoted to checker after upgrading filtering system. Show less

  • Sanctions team leader

    Dec 2021 - Jan 2024

  • Compliance Officer

    Feb 2020 - Dec 2021
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  MIDBANK

  Dec 2023 - now

  Senior sanctions Officer