Amanda Serrapica

Experience

• 

  Craze 4 Christmas

  Oct 2014 - Dec 2020

  Salesperson & Personalization

  -Provided prompt customer service and sales support at a busy local ornament shop-Utilized effective listening, design, and artistic skills to bring client’s ornament vision to life

• 

  Creative Outlets Inc

  Sept 2016 - Jun 2018

  Co-Founder, Producer and Production Stage Manager

  -Created and managed a non-profit organization for ~30 teens to gain experience creating musicals in New York City-Filed and received 501(c)3 which allowed us to have tax-exempt status-Coordinated all aspects related to show productions including hiring director, designers, 20 actors-Created and stayed within the budget while keeping with what the creative team wanted to accomplish-Managed non-profit operations and successfully marketed performances resulting in a sold-out show

• 

  Muhlenberg College Admissions Department

  Sept 2018 - May 2022

  Campus Delegate

  Selected by admission office to greet families, host prospective students, and work at Open House events

• 

  Muhlenberg Theatre and Dance Department

  Sept 2018 - Feb 2020

  Production Stage Manager & Assistant Stage Manager

  -Manage, organize, and schedule for big-budget department productions; lead a team of students and professional designers through the rehearsal and technical process and showtimes.

• 

  West Village Accountants

  Jun 2019 - Sept 2022

  Staff Accountant & Administrative Assistant

  -Operate Quickbooks software to record information, reconcile records of bank transactions for clients, and answering and directing phone calls to relevant staff-Improved reconciliation process finishing 60 client files in a 3-week time frame; improving efficiency by 25%-Received unsolicited positive client feedback recognizing excellent customer service skills, quick turnaround time, andpersonable experience - resulting in more repeat business and referrals

• 

  Production glue

  Jun 2019 - Aug 2019

  Production Assistant

  -Prepared for corporate networking events at a large production company producing several events every year-Set up 30 vendor booths and unpacking necessary items ensuring proper presentation for 1,500 person event-Welcomed each vendor and directed them to each booth, and helped answer any questions or directed to the appropriatepoint of contact

• 

  Muhlenberg College Housing & Residential Life

  Aug 2019 - May 2022

  Resident Advisor

  -Manage a residence hall floor of 20 to 30 undergraduate students and would resolve roommate issues-Conduct mediations between roommates if needed

• 

  Muhlenberg College Academic Resource Center

  Sept 2019 - May 2022

  Financial Accounting Tutor

  Provide private instruction to 4 individual or small groups of students to improve academic performance and prepare students for exams, provide feedback and build confidence in students

• 

  Production of Behind the Eyes

  Aug 2020 - Sept 2020

  Assistant Director & Production Assistant

  -Organized and coordinated all departments creating a short film; scheduled all pre-production tasks, secured film location site logistics, and identified and reserved all set locations-Followed instructions from production manager and director during production, including commands for camera cuts, effects, graphics, and takes

• 

  Michael Foster Designs

  Oct 2022 - now

  Project Manager