
Timeline
About me
I have resigned from Eastern Slope Inn
Education

North shore community college
1981 - 1984Associate of science (as) aviationActivities and Societies: Theater Earned my private pilots license
Experience

New bridge variety & deli
Aug 1990 - Aug 1995Self employedSelf-employed as owner/operator with my husband of variety store and deli; supervised employees, managed inventory/stock, prepared tax/financial records

Glen urquhart school
Aug 2001 - Jun 2016Administrative assistant to the head of schoolRegistrar, Development: Annual Fund/Alumni, Database Manager: InResonance: Filemaker, BlackBaud: Raiser's Edge, Assist. to the Head of School

Cornerstone christian academy
Jun 2016 - Jun 2017Office manager
Attitash mountain village
Jul 2017 - May 2018Front desk agent
Eastern slope inn resort
May 2018 - nowhttps://easternslopeinn.com/about/
Front Office Manager
Nov 2018 - nowAssistant Front Desk Manager
May 2018 - Nov 2018
Licenses & Certifications
- View certificate

De-escalating intense situations
LinkedinJan 2021 - View certificate

Body language for leaders
LinkedinJan 2021 - View certificate

Creating positive conversations with challenging customers
LinkedinJan 2021 - View certificate

Coaching and developing employees
LinkedinJan 2021 - View certificate

Customer service foundations
LinkedinDec 2020 - View certificate

Customer service: call control strategies
LinkedinDec 2020 - View certificate

Become a customer service specialist
LinkedinJan 2021 - View certificate

Customer service: serving customers through chat and text
LinkedinJan 2021 - View certificate

Build your skills in customer service
LinkedinJan 2021 - View certificate

Time management fundamentals
LinkedinJan 2021 - View certificate

Building rapport with customers
LinkedinDec 2020 - View certificate

Customer service: handling abusive customers
LinkedinDec 2020 - View certificate

Leading a customer-centric culture (2013)
LinkedinDec 2020 - View certificate

Customer service: problem solving and troubleshooting
LinkedinDec 2020 - View certificate

Working with upset customers
LinkedinDec 2020
Volunteer Experience
Canteen Truck/Bell Ringer for the Red Kettle
Issued by The Salvation Army
Associated with Elaine CollupyCook, prepare, and serve food
Issued by Sunday Night Suppers
Associated with Elaine CollupyAlumni Trustee
Issued by North Shore Community College
Associated with Elaine CollupyPresidential search committee for NSCC
Issued by North Shore Community College on Jan 2000
Associated with Elaine Collupy
Languages
- enEnglish
Recommendations

Susanna eklund
Information specialist at the Finna services in the National Library of FinlandHelsinki, Uusimaa, Finland
Haya ashi
Cambridge CELTA Certified Teacher 👩🏻🏫عمان الأردن
Riazudeen syed mba, pmp®pmi, cfps®nfpa
PROJECT MANAGER@ Juma Al Majid Holding Group L.L.C | MBA, Project ManagementUnited Arab Emirates
T adithya kamath
Moss Adams | Ex-Wells Fargo | Ex-Moodys | Ex-TCSBengaluru, Karnataka, India
Michelline ang riawan (洪乙银)
Ex - UI/UX Designer Intern at BCA Finance || Ex - Risk Assurance Intern at PWC Indonesia || Undergra...West Java, Indonesia
Ryo aditia
Art Director of Matari AdvertisingJakarta Metropolitan Area
Ayoola falola
Chief Technology Officer (CTO) with 20yrs Field ExperienceIbadan, Oyo State, Nigeria
Abraham aquino
Consultor de Desarrollo OrganizacionalMonterrey, Nuevo León, Mexico
Indra adi
Technical Professional at HalliburtonSouth Jakarta, Jakarta, Indonesia
Amanda serrapica
Project Manager for Michael Foster DesignsNew York City Metropolitan Area
...