Jake Roberts

Experience

• 

  Canton High School

  Jun 2013 - now

  Football Coach

  -Current varsity football coach at Canton High School and entering my 9th season of coaching -Coached the leading rusher in the state of Michigan in 2018 -Teach the fundamentals, techniques, and schematics of football -Game plan and strategize against opponents-Develop and maintain pivotal relationships with coaches, players, parents and administrators

• 

  Penske Truck Leasing

  Feb 2019 - Sept 2020

  Sales and Operations Manager

  -Coordinate the daily logistics of trucks in order to fulfill all orders and leasing agreements-Track the inventory of trucks and conduct inspections-Provide excellent customer service-Boost sales -Resolve customer complaints -Directly manage truck drivers, including overseeing their payroll-Oversee invoices to commercial customers

• 

  Champion Auto Inc.

  Sept 2020 - Dec 2021

  Finance Manager

  -Take credit applications and secure approvals for customers-Sell F&I products-Stay on top of CIT and resolve any funding delays in a timely manner-Give great customer experience in order to maintain a high customer experience score-Create data reports

• 

  TMC

  Jan 2022 - now

  Business Manager

  - Work and close deals on the showroom floor-Secure the most optimal financing options for customers-Sell back-end products, such as: extended service plans, maintenance packages, tire and wheel coverage, GAP coverage, theft protection, and paint protection -Have efficient CIT (contracts in transit) numbers -Quickly and professionally resolve any customer complaints and maintain a high customer experience score