Heru Nuraditya

Experience

• 

  Hewlett Packard Enterprise

  May 2018 - May 2023

  Field Technical Support

  •Executed onsite technical support for break-fix, installation, and configuration for all HPE server hardware and software products in the customer's data center•Coordinated the corrective, non-corrective, and mission-critical cases to ensure availability in the customer's data center•Proposed more information to identify additional services that could lead future services revenue•Supervised other engineer to handle Telkomsel and AMDOCS R1 installation project and Rivai Abdullah Hospital Palembang storage installation project Show less

• 

  KreaTekno

  Jan 2024 - now

  • Founded and run KREATEKNO, an AI/automation Agency; remain hands-on as developer delivering LLM/RAG solutions for clients.• Led social media marketing for KREATEKNO: content strategy and calendar, copy/visual assets, and performance tracking.• Owned business strategy and client operations: service design, pricing, pipeline management, proposals/contracts, and basic P&L/cash-flow.• Built and managed a small team (contractors/interns): hiring, goal-setting, SOPs, code reviews, and vendor coordination.• Grew and engaged the AI Pekanbaru community through meetups/workshops, partnerships, and learning resources.Tech: n8n, LangChain, N8N, LLM APIs, Vector DBs, WordPress; Analytics: GA4/Meta. Show less

  • AI Engineer

    Jun 2024 - now

  • Founder (Part-Time)

    Jan 2024 - now