Diego Chinchilla

Experience

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  DHL

  Jul 2014 - Sept 2015

  Command Center logistics specialist

  Logistics agent for a high-profile DHL client. My main duties consisted of real-time monitoring and control of packages sent by DHL, as well as timely support and assistance regarding logistics and policies for this client and DHL warehouses across Latin America.• Real-time management and coordination of standard and express orders for Oracle and DHL warehouses .• Provide guidance to client company and assistance with topics such as delivery methods, delivery times, ETAs and general logistic inquiries. • Knowledge of different country-specific policies, legal and logistics processes. Mostrar menos

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  Amazon

  Nov 2015 - Jan 2016

  HR Support Associate

  Internal associate support (for US-based collaborators) in HR and Payroll matters. Among other functions, I assisted internal collaborators on topics ranging from basic inquiries to complex cases such as bereavement or work harassment.• Assistance and review of payment, financial and personal information.• Control and assistance with garnishments • Assistance in licenses (maternity leaves, sick leaves, personal time-off, bereavement and others), handling of sensitive cases (sexual and work harassment, termination appeals, bereavements) Mostrar menos

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  Inter-American Development Bank

  Jan 2016 - Jun 2020

  Contract Officer

  As part of a shared services environment, I collaborated with internal clients and business partners for engagement in negotiation, recruitment strategy and contract preparation for external consultants across Latin America for 5 business units.• Executed the full life-cycle recruitment process for consultants, contractors and interns.• Provided timely guidance to staff and consultants across all Latin American offices regarding contract information, recruitment, relocation policies, complex situations and general HR inquiries. Assist with on-demand data, report information and guidance regarding HR policies, recruitment, HR guidelines, amendments, visa issuance, contract terms and conditions.• Liaisoned and worked together with the different business units in order to identify and advise on hiring needs, avoid potential conflicts of interest and to ensure transparency and consistency in hiring processes. Mostrar menos

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  Mondelēz International

  Jan 2021 - Oct 2021

  Talent Acquisition Coordinator

  My team oversaw the onboarding process for candidates within the United States and Latin America. We worked with hired candidates, both external and internal, and assisted them in completing their onboarding and setting the proper conditions for their first day.• Central point of contact for all hiring-related inquiries from hiring managers and candidates.• Key User involved in various tasks and report generation for my team utilizing Workday.• Execute specialized actions within Workday such as password resets, employee updates, ad-hoc information as needed. Mostrar menos

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  VMware

  Oct 2021 - Nov 2023

  Internal Transfer Partner

  Subject Matter Expert (SME) and process owner responsible for managing internal transfers throughout all VMware regions (AMER, EMEA, APAC), business units, and organizational levels. My department oversaw all internal transfers, domestic and international, and we collaborated with multiple teams, stakeholders and business units in order to successfully navigate and implement internal movements within VMware• Provided guidance, education and support for hiring managers and stakeholders on internal mobility guidelines, domestic and international relocation, compensation, immigration procedures, Workday procedures and best practices, with a focus on optimizing candidate experience.• Resolved complex transfer issues and related inquiries. Liaisoned with several departments in order to formulate, execute and ensure a seamless transfer process for candidates and stakeholders.• Served as a key partner providing advice and counsel to optimize the internal transfer process and stakeholder communication in the region. Mostrar menos