Matthew Donovan

Experience

• 

  Hampton

  Mar 2017 - Jan 2018

  Front Desk Agent

  I was responsible for operating a front desk for 8 hours, being the face of the company and making sure guests are greeted with a smile and everything is up to their standards as well as the brand standard. I performed night audit tasks during 3rd shift. During 2nd and 3rd shift, I would was the only employee in the hotel, and was the acting authority. I helped train all new hires and helped to bring our new front desk manager on to the team and get him up to speed on our system.

• 

  Kalahari Resorts & Conventions

  Mar 2018 - Jun 2019

  • Group Rooms Coordinator

    Nov 2018 - Jun 2019

  • Front Office Supervisor

    Jun 2018 - Nov 2018

  • Front Desk Agent

    Mar 2018 - Jun 2018
• 

  Vintage Tub & Bath

  Jan 2020 - Apr 2021

  Customer Relations Representative
• 

  Aflac

  Apr 2021 - Jul 2023

  Benefits Advisor
• 

  Nemacolin

  Jul 2023 - now

  Front Office Manager