Alper DALLI

Alper DALLI

Research Development Project Engineer

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location of Alper DALLISaint Julian's, Malta

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  • Timeline

  • About me

    .

  • Education

    • Selimpasa Ataturk Anadolu High School

      2002 - 2006
      Science
    • Amerikan Kultur

      2013 - 2014
      Russian Language Course

      Istanbul, Turkey

    • Kaplan Aspect

      2009 - 2009
      English Language Course

      New York, United States

    • Anadolu University

      2009 - 2014
      International Relationships
    • Minsk State Linguistic University

      2016 - 2016
      Russian Languge Course

      Minsk, Belarus

    • Technical University of Sofia

      2007 - 2012
      Mechatronics, Robotics, and Automation Engineering
  • Experience

    • Deniz Plastic Ltd. Co.

      Jul 2012 - Oct 2013
      Research Development Project Engineer

      - Managing Automation systems and processes, making material andcost analysis, participation in planning, implementation, control andoperations.- Preparation of technical data and documentation.- Machinery and molding designs.- Dealing with performance losses arising from software bugs andproblems.http://www.polipen.com/polipen/pages/en/home.php?lang=EN

    • Cagatay Cable Ltd. Co.

      Dec 2013 - Mar 2016
      Research Development Project Engineer

      - Performing analysis of technical drawings, cost analysis andcommissioning new products operations in accordance withestablished quality policy, targets and customer requirements,according to ISO-TS 16949: 2002 quality management system.- Workforce planning for related departments.- Planning of required equipment, staff, activities and finalization ofprojects in accordance with specified time frame and otherparameters of the main project.- Preparation of technical specifications.- Coordinating work of teams and monitoring their performance.- Analysis of technical drawings or samples, identification of materialto be used in products a creation of a product tree in accordancewith customer's request.- Determination of the necessary equipment for the product.- Definition of test strategies for projects.- Reporting to senior managers on progress and issues.- Arranging team meetings and workshops.https://www.cagataykablo.com/ Show less

    • Cx Fort

      May 2017 - Dec 2023
      Customer Support Specialist

      -Providing high quality support to the online betting and casino customers byanswering queries in a friendly a professional manner, by means ofemail, chat and occasionally over the telephone.-Constantly staying up to date with new campaigns, conditions andtechnical changes in the system in order to make sure thatinformation shared with the customers is as accurate as possible.- Troubleshooting any arising technical issues to shift leaders/teammanagers.- Reviewing customers' activity and reporting to team leaders/teammanagers.- Assisting with CRM activities, campaign planning, translations andbonus management.- Other tasks related to the role as requested by management.https://www.cxfort.com/ Show less

  • Licenses & Certifications

    • Certified Anti-Money Laundering Specialist (CAMLS)

      Alison
      Sept 2022
    • Anti-Fraud and Payments Handling

      IGaming Academy
      Oct 2022