Leonardo Suassuna

Experience

• 

  AD&M Consultoria Empresarial

  May 2017 - Jan 2019

  - Sold more than 10 projects in the areas of Marketing, Finance and Processes;- Prepared and conducted sales training;- Created a collaborative environment among new analysts in the area through negotiations in pairs and inclusion of new employees in proposal presentations. - Executed a project to structure and consolidate a new area in the company;- Mapped, redesigned and modeled processes in new areas of the client company;- Executed a project for the elaboration of a Strategic Plan;- Developed the Strategic Plan methodology focused on public companies;- Conducted in-depth external and internal analysis and prepared the new strategic map and its respective indicators.

  • Business Analyst

    Apr 2018 - Jan 2019

  • Consultant

    May 2017 - Aug 2018
• 

  AIESEC

  Dec 2018 - Mar 2019

  B2B Analyst

  - Negotiated the opening of job vacancies for foreign students within medium-sized companies;- Prospected customers, carried out market monitoring, managed leads and carried out post-sales follow-up.

• 

  Confederação Nacional da Indústria (CNI)

  Jan 2019 - Jul 2019

  Intern

  - Monitored and analyzed several databases, performing cross-checks and qualitative analysis for decision making, contributing positively to the company's digital transformation indicator.

• 

  EY - Ernst & Young

  Jul 2021 - Jun 2022

  Consulting Trainee

  - Responsible for assisting in the centralization of the operation of a large company, contributing to the change management and facilitating the transition to the new business model;- Contributed to data processing for decision making, impacting more than 100 employees;- Mapped and remodeled more than 80 processes, identified improvement opportunities and created SLAs and KPIs for more than 15 areas.

• 

  Mutant

  Jun 2022 - Jan 2024

  - Implemented more than 20 products focused on improving the customer experience;- Led multidisciplinary teams, including developers, UX designers, data scientists and QAs, ensuring the successful delivery of different products;- Worked on mapping and analyzing hypotheses and opportunities using Discovery methodologies, directing efforts to build different customer service journeys;- Prepared several project scopes, ensuring frequent and valuable deliveries to customers. - Used Product Discovery methodologies and techniques to develop technical documentation, user stories and prototypes aimed at SalesForce digital products with a focus on OmniChannel.

  • Product Owner

    Feb 2023 - Jan 2024

  • Business Analyst

    Jun 2022 - Feb 2023
• 

  K2 Partnering Solutions

  Jan 2024 - Feb 2025

  Senior Product Owner

  - Coordinated and led internal projects focused on Salesforce and SAP, ensuring efficient system integration, business process optimization, and cost reduction;- Led the product team as Team Leader, ensuring the quality of work of other Product Owners, conducting training sessions, developing their skills, and guiding their respective career plans.

• 

  Localiza&Co

  Feb 2025 - now

  Senior Product Owner