Kyle Lennie

Experience

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  UPS

  Jan 2013 - Jun 2013

  Package Handler

  I was to unload the trucks that came into the warehouse and I also assisted training some new guys.

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  Follett Products, LLC

  Jun 2013 - Aug 2013

  Temporary Associate

  I was to talk to customers. Ensure great customer service. I was also to handle incoming textbooks and other bookstore peripherals. I stocked the shelves and also ran a register.

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  I-Medical Consulting, LLC

  Nov 2013 - Jan 2014

  Intern Programmer
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  Hanania Automotive Group

  Dec 2014 - May 2016

  Helpdesk Analyst

  Here with the Hanania Automotive Group Helpdesk I work directly under the IT Director. My responsibilities range from working on our Dealer.com Websites and editing company photos to Phone System management. The phone systems we use at Hanania are the Tadiran, Mitel, and the NEC system. From time to time i have to configure a VIOP phone for certain dealerships. In my time here I have learned a lot about server communication, phone system communication, Linux systems (based on Debian), Auto Attendants, Active directory, server replication, and many more skills i did not have before. The things i learned here are valuable and will stay with me forever. Show less

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  CSX Technology

  May 2016 - Oct 2016

  CSX Technology Intern - Mainframe Modernization Team

  I worked on Kelly Denard's team, Technical Director and manager of the transportation applications team, to develop a Java backend website for internal use. The sites purpose was to allow developers to test service keys prior to implementation in their code to insure the mainframe response is as they expected. The impact of the site will cut down man hours and in turn save the company money and developer man hours. I also worked closely with Kelly's team to develop mainframe applications. I have build 2 CICS Transaction using COBOL for system z/OS one of which has been run and tested over 1600 times without fail and will remain in the environment until it is no longer needed. The other application will be used to streamline the process of modernizing the mainframe by providing the team a dynamic tool that allows them to notify the user the requested transaction is being retired and they can email the person in charge from the mainframe. Show less

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  Dealer IT Group

  Nov 2016 - Jul 2018

  Level III Support Engineer

  In charge of remote cases and onsite emergencies. Assist in on boarding new companies to the IT infrastructure we strive to achieve. I manage several other systems and projects I. E. Cisco Meraki equipment, IBM BigFix administration, ConnectWise Automate, Windows Deployment Services.

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  Black Knight

  Jul 2018 - now

  Enterprise Application Intergration (EAI) Engineer II (Mainframe Architect Apprentice)

  I work closely with CICS as a system and it's components to troubleshoot several different areas of issues from programmatic to system issues. I gained skills to understand and decipher CICS transactional and System dumps. Work often with Omegamon, Abend-Aid and IPCS to gain information to relay to management on different application and system issues. Often using Omegamon to study trends in transactions along with using SDSF to find anomalies in the several DDs of a region. I have worked closely with the building of several regions with unique requirements and deadlines on different LPARs. Show less