Moses Pedapudi

Experience

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  Tech Mahindra

  May 2011 - Jan 2016

  Software Engineer

  Involved in Universe designing using IDT tool. Designed and Scheduled Dashboards and Daily reports.Provided Ad hoc reports as per the requirements using WebIntelligence.Imparted training to new joiners on BMC Remedy Tool and ITSM process.Administered tasks to team members and supervised the project process.Designed and Tested Scorecards to capture SLA Metrics.Designed Static and Dynamic dashboards using Dashboard Designer which are helpful for pocess assessment.Developed Capacity Tracking Dashboard tool using MS Excel and loading data with BO generated ReportsIndentifying Incident trends and contributing to teams through Incident Categorization.Process Maturity Assessments, Monthly progress and follow up on action items.CAB meeting support by providing monthly and quarterly decks for SLA Metric score reviews. Show less

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  KITE Knowledge Services India Private Limited.

  May 2016 - Jan 2018

  SAP BO Consultant

  Designed Scorecards and Executive management reports.Designed Individual loan summary, departmental level productivity, gross v. net defects, and error responsibility (Area of Responsibility - AOR) Reports helping in robust mortgage quality control reporting.Created Audit and Exception trend Charts to check whether the results are moving in the same direction as those of the industry.Worked on BRD’s along with the Business Analyst for better understanding of customer needs and expectations.Created Multi-dimensional analysis using Microsoft Power BI which provides actionable insights to the customer.. Show less

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  Intel Corporation

  Feb 2018 - now

  • Human Capital Business Intelligence Developer

    Apr 2020 - now

  • HR Business Analyst

    Feb 2018 - Apr 2020