
Catherine McCurdy
1st Assistant Manager

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About me
Veteran Case Manager at United Veteran Benefits Agency
Education

MedCerts Online
2015 - 2015Medical Administrative AssistantActivities and Societies: 6 Month Online Course; Administrative support skills in a medical setting, basic medical ethics, HIPPA and OSHA regulations. Understanding office scheduling needs and obtaining patient medical record information.

Olathe South Sr High School
1997 - 2001General StudiesHigh School Diploma

Johnson County Community College
2001 - 2002Business Administration and Management, General
Experience

Famous Footwear
Jan 2002 - Dec 20041st Assistant Manager- Provided excellent customer service by greeting and assisting customers, responding to customer inquiries and complaints, maintaining a clean, organized and secure store.- Performed management duties, such as supervising store sales associates, promoting employee sales of product and accessories, processing product returns and exchanges, receiving new inventory, opening and closing store.- Cash handling responsibilities; daily bank withdraws and deposits, opening and closing balanced registers. Show less

US Army
Dec 2006 - Feb 2011- Supported, motivated and guided volunteers and families of 50 soldiers.- Maintained Army Communication Service Certification for the FRG Leader position.- Conducted monthly activities and meetings to keep families informed and connected; Halloween Treats 4R Troops, Thanksgiving Care Package, Holiday Scrapbook Party- Maintained Echo Troop's social roster and e-mail account; monthly letters, fliers and friendly reminders of upcoming events and monthly meetings.- Liaison for Echo family members, provided a reliable connection for questions and concerns to the Commander.- Performed bookkeeping duties, such as maintaining FRG binder and updating soldier and family alert rosters. Show less - Assisted FRG Leader with supporting and motivating families.- Maintained Army Communication Service Certification for Key Caller and Care Team.- Attended and participated in monthly activities and meetings; Youth Mock Deployment, Potlucks, Fundraiser; Bake Sales, Pie Command- Readily available to 10 assigned families to answer any questions and concerns. Obligated to inform FRG Leader of any unanswered questions and or issues in need of further action.- Provided short-term emotional support and care to families in need; Meal Train, Childcare Show less - Assisted FRG Leader with supporting and motivating families.- Maintained Army Communication Service Certification for Key Caller and Care Team.- Attended and participated in monthly activities and meetings; Holiday Parties and Outings, Fundraiser; Face Painting, Car Wash, Troop T-Shirts and Holiday Ornaments- Readily available to 10 assigned families to answer any questions and concerns. Obligated to inform FRG Leader of any unanswered questions and or issues in need of further action.- Provided short-term emotional support and care to families in need; Meal Train, Childcare Show less
Family Readiness Group Leader, 1-6 CAV Echo Troop
Oct 2010 - Feb 2011Family Readiness Group Key Caller & Care Team, 1-6 CAV Echo Troop
Dec 2009 - Sept 2010Family Readiness Group Key Caller & Care Team, 4-3 ACR Renegade Troop
Dec 2006 - Nov 2009

KT Childcare
Sept 2011 - Dec 2013Home Childcare Provider- Maintained an inviting secure KS State Licensed Home for children and their families.- Maintained yearly CPR Certification and Child-Care Aware of Kansas In-Service hours; Basic Child Development, Child Abuse and Neglect and Safe Sleep Certificates.- Daily supervision of an average of 5 children to a max licensed of 10 children in home.- Organized monthly schedules and daily activities. Themed weeks to keep children entertained and excited to attend KT Childcare.- Designed advertisement and developed all business documents; Parent and Child Contracts, Child Resumes, Photograph Permission and Friendship Guidelines.- Performed bookkeeping duties, such as payments, purchases for business and yearly tax preparation paperwork.- Provided child and parent communications thru daily activity and behavior reports. Show less

Geary Community Hospital
Aug 2015 - Oct 2015Medical Administrative Assistant- Operated office equipment such as telephone and voice mail messaging system.- Greeted and checked in an average of 15 patients daily for 3 General Surgeons. - Updated patient demographics and verified health insurance in hospital database.- Scheduled and confirmed an average of 15 appointments daily.- Maintained office supplies, cleanliness and organization of office and patient areas.- Transmitted correspondence by mail, e-mail and fax.- Performed bookkeeping duties, such as co-pays, preparing and organizing medical records for clinic days.- Provided initial visits with 2-3 patients weekly interested in the Innovative Weight Loss Solution Program, IWLS to begin their individualized plan towards their weight loss goals.- Provided IWLS Spreadsheet of patients inquire and follow thru of initial visit in clinic weekly to office management. Show less

US Army
Jun 2016 - Oct 2017Family Readiness Group Leader, HHD, 522 MI BN- Supported, motivated and guided volunteers and families of 64 soldiers.- Maintained Army Communication Service Certification for FRG Leader position.- Conducted monthly activities and meetings to keep families informed and connected; Hammer Fest, Chili Cook-Off, Team-building Outings, Fundraiser; Valentine Auction, Holiday Ornaments- Maintained HHD's social roster, e-mail account and social media; monthly letters, fliers and friendly reminders of upcoming events and monthly meetings.- Liaison for HHD family members, provided a reliable connection for questions and concerns to the Commander.- Designed Unit and Battalion fliers for events and meetings.- Performed bookkeeping duties, such as maintaining FRG binder and updating soldier and family alert rosters. Show less

AFSC/Magellan Federal
Feb 2020 - Jan 2022R2 Performance Center Administrative Assistant
United Veteran Benefits Agency
Jan 2022 - nowVeteran Case Manager
Licenses & Certifications

Master Resilience Trainer Level 1
Army Resilience DirectorateAug 2020
Licensed Day Care Home
Kansas Department of Health and EnvironmentOct 2011
Licensed Day Care Home
Kansas Department of Health and EnvironmentDec 2011
Medical Front Office Assistant and Administration Specialist Program
MedCertsNov 2015
Licensed Day Care Home
Kansas Department of Health and EnvironmentDec 2012
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