Vadim Trusov

Experience

• 

  Beaverton Smile Center

  Jun 2005 - Jul 2006

  Technical Support Specialist

  Administer office technology, resolve computer and network issues, and maintain backups. Provide patients with financial options for expensive procedures. Backup manager: patient scheduling, OSHA compliance, billing, and payroll agency.

• 

  WaferTech

  Jul 2006 - Jun 2011

  Engineer

  Manage the installation and maintenance of Windows, DOS, and OS/2 systems. Develop, write, and implement procedures. Monitor SPC and KPI charts. Support SharePoint and various database systems. Diagnose hardware, computer, and electronic systems.

• 

  Rudolph Technologies

  Jun 2011 - Jun 2018

  Engineer

  Install, maintain, and diagnose Windows 7, XP, Linux, Enterprise 2012 server hardware, software, application, and database issues; computers, network, controllers, and variety of other systems. Provide remote and face-to-face support.

• 

  Wyntec

  Oct 2018 - now

  Lead a diverse team by coordinating staff resources, and providing coaching and training. Establish effective communication and execution plan. Delegate tasks based on individual strengths and skill sets, manage relations with clients and stakeholders, and track ongoing projects to a successful completion. Oversee company documentation, processes, training development and effective implementation. Install, build, deploy and administer various windows based systems and environments. Troubleshoot servers, network, telephony, and other systems. Provide remote and face-to-face support for hardware and application issues. Develop, write, and implement procedures.

  • Project Manager

    Mar 2022 - now

  • Technical Support Engineer

    Oct 2018 - Mar 2022