Stacey Burns

Experience

• 

  MAY INSTITUTE, THE

  Jan 1994 - Jan 2004

  Responsible for hiring, supervising and training the Community Rehabilitative Support and Representative Payee departments. Provided intensive case management to 35 DMH clients by means of referral, outreach, advocacy and crisis interventions. Assisted DMH clients with applying for Social Security Disability Income, Supplemental Security Income and Benefits through the Department of Transitional Assistance. Assisted clients with locating safe and affordable housing as well as temporary emergency shelter. Provided crisis intervention to clients and assisted triage clinicians with a timely resolution of emergencies by locating inpatient mental health or substance use services.

  • Director of Community Rehabilitative Support Program and Representative Payee Department

    Jan 1997 - Jan 2004

  • Adult Client Service Specialist

    Jan 1994 - Jan 1997
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  Pembroke Hospital

  Jan 2010 - Jan 2022

  Director of Quality Improvement, Risk Management and Compliance

  Extensive Knowledge of Joint Commission, DMH, CMS and OSHA Standards. Coordinated and monitored facility-wide risk management assessments, the quality performance improvement program and the compliance program. Completed assessments of high risk process Failure Mode Effects Analysis (FEMA). Responsible for proactively overseeing patient safety initiatives geared toward the improvement of patient, staff and visitor safety through the creation of an environment that maximized safety and reduced claim exposures. Conducted internal investigations and facilitated a root cause analysis for sentinel events and “near miss” occurrences. Show less

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  Brigham and Women’s Faulkner Hospital

  Jun 2023 - now

  Risk Manager

  Responsible for the day-to-day coordination of the Patient Safety and Risk Management Department. Provides advice, consultation and support to hospital and professional staff on legal, risk and ethical issues. Manages investigations related to adverse events, including interviewing staff and reviewing medical records for evaluation of clinical improvement and regulatory/liability reporting. Assists in review and development of hospital policies. Keeps abreast of changing legislation, standards and policies that affect risk management. Identification and development of information related to equipment failures to ensure compliance with the reporting requirements of the Safe Medical Devices Act. Assists with hospital, departmental and professional risk management education programs. Collaborates with Nurse Sr. Managers, Medical Staff, hospital leadership, and other staff to keep all Hospital personnel informed regarding risk management and patient safety. Show less