Experience

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  Petron communications

  Aug 2008 - Jun 2010

  Installation technician
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  P.c oilfield construction

  Jun 2010 - Jan 2011

  Field service technician
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  Vestas

  Feb 2012 - now

  Senior Service Director for Asia Onshore - Japan, Korea, Taiwan, Thailand, Vietnam, Philippines, India, Sri Lanka. 800+ Service Employees. 8 Countries. 100M + EUR In Revenue generated per year.Set strategy to ensure safe and profitable growth across the APAC region• Directing all people leaders and direct reports in the region. This comprises both the site planning support and the field staff as well as recruiting and developing employees to obtain a solid team performance• P&L responsibility for the region, especially regarding the direct cost development in the contract portfolio• Utilizing service competencies within the region to ensure safe and efficient performance of high complexity projects on the base of constantly high quality• Making sure that first class customer service is delivered and even customer's expectations are exceeded• Optimizing all aspects of wind turbine service to lower the cost /MWh and become most efficient• Identifying and providing solutions to wind turbine operations and commissioning to increase service revenue• Participating in the Service Leadership Central Team and aligning with global management to set goals and strategy• Collaborating with APAC and global colleagues to establish processes for delivering world class technical training and providing technical solutions needed to all relevant Service organization• Budgeting within the respective organization Show less Proactively manage the Service division in Vestas Asia Pacific• Active leadership of Vestas Safety culture• Deliver on the KPI’s that’s agreed on an annual basic• Create and Implement strategy to achieve world class status• Achieve customer satisfaction level of 75% plus• Achieving bottom line profit targets• Ensure timely and efficient transition of projects from construction phase to service contracts• Oversee and manage the fiscal responsibility to Vestas, i.e. budget expenditure, revenue, cost control• Proactively manage and report to the client, applying contractual obligations, and extending Service Contracts• Be an active leader in the development of the business by ensuring system design and implementation, efficiency, setting progressive service policies and strategies and presenting these to State of Affairs Committee• Proactively develop self by undertaking technical and product learning, and ensuring staff management capabilities are sufficient• Ensure skill development of staff within the Service division, at all levels• Ensure all reporting is accurate and timely• Management of key external stakeholder relationships Show less Implement strategies to ensure that the performance of new sites is within the targets selected by the company.Lead the transition between the installation team and the maintenance team.Analyze the performance of the installed fleet of wind turbines and create action plans for improving the performance where needed.Create and improve processes on different opportunity areas.Implement new solutions such as crane-less hoisting methods or other cost out projects.Integrate the new upcoming turbine types in the market.Create periodical reports on the commercial and financial targets of the performance of the wind farms.Identify opportunities to impact positively the P&L of the region. Show less Service Manager for Taiwan, Mongolia, Vietnam and supporting Japan operations• Effectively manage the Service division in Vietnam, Taiwan, and Mongolia• Innovative leadership of Vestas Safety culture• Deliver on the KPIs that are agreed on an annual basic• Achieve a high-quality Customer Satisfaction level• Achieving bottom-line profit targets• Ensure the timely and efficient transition of projects from the construction phase to Service Contracts.• Oversee and handle the fiscal responsibility to Vestas, i.e., budget expenditure, revenue, and cost control.• Effectively handle and report to the client, apply contractual obligations, and extend service contracts.• Be a motivated leader in the development of the business by ensuring system design and implementation, efficiency, setting progressive service policies and strategies, and presenting• Creatively develop self by undertaking technical and product learning and ensuring sufficient staff management capabilities.• Ensure staff skill development within the Service division at all levels.• Management of critical external stakeholder relationships. Show less As the Site Manager of Vietnam I was overall responsible for the fiscal management and operational leadership of Vestas staff directly managing Service & Availability Agreements consisting of 2 Wind Farms.My core activities included:- Setting the strategy to ensure safe and profitable growth in Vietnam.- Participating with the Service Leadership Team in Vestas Asia Pacific to set regional goals and strategy.- Directing the Vestas Service Organization in Vietnam. This comprises both the site planning support, the field staff and line management. As well as recruiting, developing and retaining employees to obtain an solid team performance.- Utilizing service competencies in Vietnam and Asia to ensure safe, efficient and high quality performance of complex projects.- P&L responsibility for the Vietnam including cost management, revenue recognition and accounts payable and receivable. - Optimizing all aspects of wind turbine service to lower the cost/MWh. Identifying and providing solutions to wind turbine operation to increase service profitability.- Making sure that first class customer service is delivered and customer's expectations are exceeded in Vietnam. - Collaborating with Vestas Asia Pacific and global colleagues to establish processes for delivering world class technical training and technical solutions. Show less

  • Sr. Service Director, Asia Onshore

    Apr 2023 - now

  • Service Director, Asia & Japan

    Jul 2022 - Apr 2023

  • Head of Offshore Service Support, ASP

    Jan 2022 - Jul 2022

  • Area Service Manager, TW, MNG, VN

    Oct 2019 - Mar 2022

  • Site Manager, Vietnam

    Sept 2017 - Oct 2019

  • Site Supervisor

    Feb 2017 - Sept 2017

  • Service Manager

    Apr 2016 - Feb 2017

  • Regional Planner, Wind Turbine Technician II

    Feb 2012 - Apr 2016