Nikhil Singh

Experience

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  Colenbrander

  Nov 2019 - Aug 2021

  IT Support Technician

  - Providing IT support to 160 staff members, addressing application software, hardware, peripheraldevices, and connectivity issues.- Managing user orientation and training for new employees on software and hardware systems.- Designated ‘CaseWare Champion’ role for troubleshooting complex issues in accounting applications.- Troubleshooting experience with Pastel accounting software, including payroll and 50cc integration.- Involved in the planning, design, development, testing, and maintenance of in-house applicationsthrough SDLC.- Achieving the highest EpicIT rating in company history, reflecting exceptional technical abilities andcommunication skills.- Installing, configuring, and maintaining computers, including VPN solutions and firewall configurations,facilitating remote work setups during the pandemic.- Managing user mailboxes, email security, Microsoft Exchange online, and SharePoint for data integrityand accessibility.- Setting up Windows Server installations and configurations (2008/2012/2016/2019) to supportseamless collaboration in hybrid work environments.- Automating time-consuming processes (new PC setup) using batch scripting and group policy over theLAN.- Monitoring and maintaining computer systems and networks.- Setting up new PCs, printers, user profiles, user email, mobile devices, and servers.- Configuring IP cameras.- Conducting stock maintenance procedures to sustain operational continuity in hybrid workenvironments.- Managing backup, recovery solutions, and disaster recovery planning to safeguard critical data.- Utilizing Microsoft Azure to deliver scalable and cost-effective cloud solutions.- Acting as a liaison with suppliers and clients to ensure timely delivery of technology solutions.- Administering Sophos and FortiGate Firewalls, alongside endpoint protection measures, to maintainrobust cybersecurity defences.- Demonstrating proficiency in PowerShell scripting to automate tasks and streamline processes. Show less

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  Fenomena Computing

  Aug 2021 - now

  IT Consultant/Solutions Architect

  Hardware and Software Expertise:- Spearheaded hardware enhancements for over 50 client systems, meticulously installing and upgradingNVMe SSDs and RAM modules, resulting in significant performance improvements and reliabilityenhancements.- Demonstrated adeptness in PC hardware repairs, upgrades, and precision soldering, showcasingexpertise in hardware troubleshooting and maintenance to ensure client satisfaction and systemlongevity.AWS Infrastructure Management:- Successfully deployed and managed client websites and personal projects on Amazon Web Services(AWS) infrastructure, utilizing a robust stack including EC2, S3, Lambda, Rest APIs, RDS, ECS, EKS,and DynamoDB.- Streamlined domain management and routing using Route 53, ensuring seamless traffic distribution andefficient domain configuration.- Implemented serverless architecture principles with Lambda, S3, DynamoDB, and Cognito, optimizingscalability, cost-effectiveness, and security.- Leveraged CloudFront as a Content Delivery Network (CDN) to enhance web content delivery with lowlatency and high-speed data transfer, elevating user experience and engagement.Web Development:- Front-End Development: Used HTML, CSS, JavaScript, and frameworks React, Angular, and Vue.js foruser-friendly interfaces.- Back-End Development: Managed data and server-side logic with Node.js/Python on Lambda functions- Graphic Design: Specialized in enhancing website aesthetics through web graphics using three.js, apowerful 3D graphics library. Proficient in popular graphic design tools such as- Adobe Creative Cloud (Photoshop, Illustrator, After Effects)- 3D animations using three.js and Blender.Business Solutions:- Offered clients comprehensive business packages, including business, registration for VAT,- business card design, and logo design to establish a strong business presence.- Managed ads and marketing campaigns tailored to client-specific needs, such as live streamingintegration into websites. Show less

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  Meraki Panel Beaters

  Aug 2021 - now

  Automotive Body Technician

  - Buying accident damaged vehicles on auction- Repairing and restoring vehicles.- Establishing a network of part suppliers and specialists to help ensure the vehicles are road safetycompliant.- Reselling vehicles for a profitAdditional Projects: Automotive AI Damage Detection Program- A pilot project that addresses the inefficiencies in current vehicle assessment models and offerssolutions / enhancements through a customised machine learning model.- Long-term vision of integrating this technology into the automotive, security and insurance sectors. Show less