Santosh Tyagi

Experience

• 

  Justdial

  Oct 2014 - Aug 2016

  Business Development Executive

  · Acquired new clients for the assigned territory, conducting numerous presentations, product demos, and interactions with key customers.· Scrutinized pre-sales and post-sales services.

• 

  Prione Business Services Pvt. Ltd. (“Prione”)

  Sept 2016 - May 2022

  · Managed MSF (Multi Seller Flex) sites responsible for onboarding SMEs on Amazon.· Oversaw day-to-day operations to ensure optimal productivity of the MSF Sites.· Conducted regular quality checks and audits to ensure partner success.· Successfully achieved weekly, monthly, and annual launches, catalog selection, and revenue goals according to joint business plans. · Efficiently managed stakeholders to resolve all queries and blockers within stipulated timelines, including agreements, work orders, payments, and data-related issues. Show less · Progressed through roles of increasing responsibility, starting as a Sales Executive, and culminating as an Assistant Sales Specialist-NSA (New Seller Acquisition).· Led and managed teams of up to 6 associates, providing guidance and conducting training sessions.· Top Performer in High touch post-launch engagement program (HTPLE)2021· Onboarded new sellers, administered product categories, and assisted SMEs/SMBs in creating online stores on Amazon.in.· Improved Stock Fill Rates, planned category promotions, and conducted margin analysis to optimize pricing for the product catalog.· Implemented national/functional level projects to create SOPs, enhancing seller onboarding experiences.· Developed new processes to ensure seller success on the platform.· Identified seller base and targeted industry verticals for various Amazon services, establishing long-term partnerships. Show less · Led and managed teams of up to 3 associates, providing guidance and conducting training sessions.· Handled Low-touch post-launch engagement program (LTPLE)2019.· Onboarded new sellers, administered product categories, and assisted SMEs/SMBs in creating online stores on Amazon.in.· Improved Stock Fill Rates, planned category promotions, and conducted margin analysis to optimize pricing for the product catalog.· Implemented national/functional level projects to create SOPs, enhancing seller onboarding experiences.· Developed new processes to ensure seller success on the platform.· Identified seller base and targeted industry verticals for various Amazon services, establishing long-term partnerships. Show less

  • City Lead-MSF (MP & CG)

    Feb 2022 - May 2022

  • Assistant Sales Specialist

    Apr 2020 - Feb 2022

  • FBA Associate & Up Sell

    Jul 2018 - Mar 2020

  • Sales Executive

    Sept 2016 - Jul 2018
• 

  Reliance Retail

  May 2022 - now

  Cluster Aquisition Manager

  · Managed seller acquisition for designated clusters (Western Uttar Pradesh, Jharkhand & Himachal Pradesh), leading a team of Sales Officers to build strong relationships with SMEs (Small and medium Enterprises) on the JioMart Marketplace.· Directed hiring, training, and deployment of field sales team to meet monthly onboarding targets.· Conducted field research to generate SME and manufacturing cluster databases for major categories within my cluster, facilitating their onboarding on JioMart.· Bridged the gap for catalog selection and communicated valuable selections to Category teams.· Facilitated SMBs (Small and medium Businesses) and manufacturers’ inclusion on e-commerce platforms for business growth.· Developed new SOPs (Standard Operating Procedures) to streamline the onboarding process and cultivated partnerships with manufacturer associations.· Assisted in streamlining processes and identifying product improvement areas to enhance seller and customer experience. Show less