Tamer Makled

Tamer Makled

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location of Tamer MakledAlexandria, Egypt

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  • Timeline

  • About me

    Trade Finance Team Leader at QNB | Experienced in Corporate Banking, Trade Finance Operations, Client Management & Portfolio Development | MBA & Credit Certified by EBI & OMEGA | Passionate About Business Growth

  • Education

    • Alexandria University

      2001 - 2005
      Bachelor of Commerce - BCom Accounting Very Good
  • Experience

    • NSGB

      Jan 2005 - Jan 2012

      Managed the bank's trade finance products, including Letters of Credit (LCs), Guarantees (LGs), and other trade-related services.Built and maintained strong relationships with corporate clients, offering tailored trade finance solutions to meet their business needs.Conducted thorough risk assessments of trade transactions to minimize potential exposure, ensuring compliance with both internal and external regulatory standards.Led a team of trade finance officers, providing guidance, training, and support to ensure the efficient processing of trade transactions.Oversaw a diverse portfolio of trade finance transactions, managing risks, monitoring transaction flows, and ensuring profitability for the bank.Worked closely with other departments, including corporate banking, risk management, and compliance, to ensure the smooth execution of trade transactions.Negotiated terms and conditions of Letters of Credit (LCs) and Guarantees (LGs) with corporate clients and international partners.Regularly monitored the performance of the trade finance portfolio, assessing key metrics such as transaction volume, revenue, and client satisfaction. Show less Managed day-to-day operations of foreign exchange transactions, ensuring smooth execution of both spot and forward deals.Monitored global foreign exchange markets to stay informed about currency fluctuations and economic factors that could impact currency trading.Offered advisory services to corporate clients regarding foreign exchange products and market trends to help them manage currency risks effectively.Coordinated with the Trade Finance and Corporate Banking teams to ensure seamless processing of foreign exchange transactions related to Letters of Credit (LCs) and Guarantees (LGs).Implemented risk management practices to mitigate the risks associated with foreign exchange fluctuations, safeguarding the bank’s financial interests.Processed and reconciled foreign exchange transactions in a timely and efficient manner, ensuring that all entries were accurately recorded in the bank's systems.Trained new staff members on foreign exchange operations and bank policies to ensure smooth integration and operational efficiency.Prepared detailed reports on foreign exchange activities, including transaction volumes, profit margins, and market analysis, for senior management review. Show less

      • Trade Finance Manager

        Jan 2008 - Jan 2012
      • Operation F/X Officer

        Jan 2005 - Jan 2008
    • QNB Egypt

      Jan 2012 - now

      Led and mentored a team of trade finance professionals, fostering a collaborative environment to ensure high-quality service delivery and achieving team objectives.Managed and ensured the smooth execution of trade finance operations, including import/export LCs and local/foreign LGs, in compliance with Central Bank of Egypt regulations.Responsible for acquiring and nurturing new corporate clients by identifying business opportunities and understanding clients’ needs to deliver tailored solutions.Developed and implemented strategies to enhance the branch’s corporate portfolio service offerings, improving customer experience and business profitability.Maintained synergy with corporate and retail business lines, collaborating with various departments to ensure a holistic approach to client service and business development.Monitored and ensured strict adherence to all relevant regulations governing corporate clients, including those of the Central Bank of Egypt.Produced comprehensive reports on team performance, portfolio growth, and transaction volumes, providing valuable insights to senior management for strategic decision-making.Identified opportunities for cross-selling additional banking products and services to corporate clients, driving revenue growth for the bank. Show less Managed a diverse SME portfolio, focusing on acquiring new clients and expanding existing relationships.Developed and maintained strong, long-lasting relationships with SME clients, offering personalized financial advice and support.Conducted thorough risk assessments for potential SME clients, ensuring creditworthiness and compliance with internal risk guidelines.Developed strategies to increase product uptake and cross-sell additional banking services, such as trade finance and business loans, to maximize profitability.Provided guidance and training to junior team members on best practices in SME banking, credit analysis, and customer service.Collaborated with various departments such as risk, compliance, and corporate banking to ensure smooth service delivery and meet client needs.Regularly monitored the performance of SME accounts, analyzing key metrics such as loan performance, customer satisfaction, and portfolio growth.Ensured that all SME banking activities adhered to internal policies and regulatory guidelines, including those set by the Central Bank of Egypt. Show less

      • Trade Finance Team Leader

        Jan 2019 - now
      • SMEs Lead Manager

        Jan 2012 - Jan 2019
  • Licenses & Certifications

    • Business Etiquette

      International Protocol Institution
    • MBA

      IARS
    • OMEGA

      QNB Egypt
    • Credit Course

      Egyptian Banking Institute