Aleksandra Dudek

Experience

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  Poppins Restaurant

  Jul 2011 - Sept 2011

  Waitress and Cashier

  • Receiving food and drink orders and served customer requests to the standards required,• serving dishes to customers at tables,• ensuring timely delivery of all food & beverage items to customers,• making recommendations from the menu if requested,• answering guest queries in a polite and helpful manner,• clearing cutlery and dishes away from tables,• checking on customers asking if they are enjoying their meals and service,• preparing and setting tables for the next guests,• looking after guests with special needs i.e. allergies, mobility etc.,• taking cash and card payments. Show less

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  Travel and transport agency Voyage

  Feb 2013 - Apr 2013

  Customer Service

  • Greeting customers who enter the shop,• identified people needs and try to help with choosing a proper set of goods,• keeping place tidy and clean,• answering to all questions about the products that was selling in agency,• helps with finding what customers’ needs,• send and receive packages.

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  Nando’s UK & IRE

  Jul 2014 - Nov 2015

  Cashier, Hostess and Waitress

  • Preparing all sides dishes,• checking quality of food and sending it to customers,• keeping place tidy and clean,• make recommendations from the menu if requested,• greeting customers who enter the restaurant,• checking on customers asking if they are enjoying their meals and service,• preparing all drinks,• doing job as a hostess – preparing and giving tables, taking reservations, saying about restaurant and menu, checking if everything is alright and if customers need anything more,• clearing cutlery and dishes away from tables,• taking orders, cash and card payments,• dealing with unsatisfied customers, • answering to all questions about the products and the restaurant,• serving dishes to customers at tables,• taking phone orders. Show less

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  Starwood Hotels & Resorts Worldwide, Inc.

  Feb 2016 - May 2017

  Guest Service Center Ambassador

  • Answering telephone calls from guests,• helping and solving guests problems,• making guests stay comfortable,• communicate on a daily basis with all departments of the hotel,• showing the high class of the hotel,• provide to the guest knowledge about everything guests needs,• dealing with irate guest and finding way to resolve problems,• preparing guests profiles for the next day,• being a contact between guests and the rest of the hotel,• preparing materials which makes guests feel special e.g. welcome cards, weathercast and also some which are useful for employees e.g. VIP photos. Show less

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  AstraZeneca

  Jun 2017 - now

  • Successfully built a role and team from scratch and managed recruitment, development, and performance of team members.• Managed and oversaw, just in the 2023, the successful execution of 10 global programs, initiating 109 cohorts and providing support to approximately 8,500 participants from 70 different countries.• Provided first-line support for complex transactions and liaised with T&D head, directors, partners and specialists as required.• Successfully managed diverse stakeholder relationships, aligning objectives through tailored communication across various audiences.• Led the development and implementation of new processes and standardized procedures.• Provided metrics and stats for governance calls, ensuring transparency and accountability. Show less • Platform management for key Talent, Learning and Development programmes (Leading Self, Leading People, Women As Leaders, Leading Business)• Project management for Women As Leaders programme• Coordination Live Event for Leading Business• Working on global nominations for all our programmes• Being a mentor in Leading Self programme• Online trainings cohort administration and management via Curatr, SharePoint and Box under direction of L&ED Director• Platform (Sharepoint online, Box, Curatr) management for key programmes• Work in Saba Cloud on the backend data for programmes• Ensuring all programmes run on time and to budget, with constant timescale monitoring• Answering on queries related to learning programmes (from vendors, coaches and participants) – management of the programme mailboxes • Liaison and query management with vendor, coaches and participants• Send request for cost centre/dietary/disability • Comfortable managing internal stakeholders and working in a matrix environment• Contact with vendors throughout training process• Take the lead on visa letters for all participants and coaches• Global room bookings – linking to local admin for local expertise/knowledge• Restaurant bookings (local knowledge important) - coordination of restaurant bookings, linking to local Admin/expertise• Entering attendees/delegates/coaches in the visitor system, ensure badges where necessary• Uploading participant spreadsheets, update and upload cohort specific content in the system• Uploading participant spreadsheets, sourcing data from WD and loading in Curatr• Update and upload cohort specific content in Curatr for each cohort• Gather feedback through surveys and monitor satisfaction ratings, make recommendations for changes, and help keep content relevant• Weekly stats and reports• Finance management and Invoicing – cross-charge Show less • Working close with Talent and Development Team on programmes: Women As Leaders, Leading Self and Leading People• Administration support for the team• Answer to daily queries and questions related to programmes• Enrolling participants, tutor leaders and moving them in between cohorts, giving accesses, removing from courses• Cooperation with the support of the country in which the course takes place• Preparation of weekly and end of course reports• Scheduling meetings for team members• Creating new courses in Curatr• Adding translation to courses in Curatr Show less • Manage employee personal data where the employee is not empowered to change it themselves, validating any personal data changes with appropriate sing off procedure and validating any documentation required• Process change to organisation units in Workday, identifying the need to create/delimit/change an organization unit resulting from other transactions and administering the changes to the new structure• Support position management within Workday, creating editing and ending appointments and positions, ensuring the requestor is notified of the action and the employee is informed if applicable• Manage Workday job change process and required documentation resulting from promotion, demotions lateral transfer, fixed term contract extension etc. Utilise existing templates, file signed documentation electronically and liaise with downstream providers were required (e.g. payroll and benefits)• Work with in-country HR to manage transfers to affiliates, generating contract documentations and supporting manual payroll and benefits activities, as appropriate• Manage employment verification to confirm employee details to 3rd parties on request, generating approvals and producing verification statement• Supporting managers with probation period administration and documentation, and manage required transactions resulting from a new hire no-show• Effectively operate financial and SOX controls, checking to ensure that all appropriate approvals area in place where needed to support HR transactions Show less

  • Payroll Senior Specialist

    Apr 2025 - now

  • People Services Team Lead, Global Learning Services

    Apr 2021 - Apr 2025

  • Global Learning Services Coordinator

    Jun 2019 - Apr 2025

  • HR Administration and Recruitment Specialist on behalf of the Talent and Development Team

    Aug 2018 - Jun 2019

  • HR Administration and Recruitment Specialist

    Apr 2018 - Jun 2019

  • HR Administration Specialist

    Jun 2017 - Jun 2019