Jedda P.

Experience

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  PNC

  Aug 2011 - Oct 2011

  Business Systems Analyst

  -Assisted in testing Spanish Chat integration in Online Banking and PNC related sites-Assisted in composing business requirement documents for e-commerce related projects -Involved in integrating Web 2.0 within financial services as a new way to interact with customers -Exposed to using Mercury Quality Assurance to execute test scripts for a system

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  Fidelity National Information Services

  Oct 2011 - Sept 2014

  Business Systems Analyst

  -Worked with the clients to understand the functionality being requested, translated the client business requirements into Origenate system requirements, and documented the requested changes-Prepared the Configuration Specification documents.-Developed Use Cases, Test Plans, Checklists and Strategies and identified dependencies.-Functioned as the SME on the client’s business requirement and solution design.-Performed initial triage of customer UAT or Production issues. -Led and/or participated in workflow analysis. -Gave input to the Project Manager to help with establishing team resource utilization and task prioritization.-Trained team members and clients on business functionality to ensure proper understanding prior to design, configuration and development. Show less

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  Sogeti

  Sept 2014 - Jul 2016

  Senior Business Analyst

  Clients worked with: Under Armour, Connect Your Care, T.Rowe Price

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  Universal Service Administrative Co. (USAC)

  Jul 2016 - Mar 2019

  As a Systems Analyst, I honed my skills in understanding and documenting complex business processes and software requirements. My role involved developing software release documentation, analyzing various scenarios, and effectively communicating with both business customers and IT development teams. I led requirements and design reviews, implemented standards for requirements gathering, and played a key role in Agile development planning and ceremonies.

  • Systems Analyst III

    Sept 2018 - Mar 2019

  • System Analyst II

    Jul 2016 - Sept 2018
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  Thoughtworks

  Mar 2019 - now

  As a lead Product Manager, I drive teams in launching products from concept to market, improving existing products, and aligning with stakeholder needs and expectations. My expertise lies in guiding product development cycles, fostering innovation, and ensuring strategic alignment throughout the process. Clients worked with: Retail, Government, Manufacturing, Healthcare

  • Lead Product Manager

    Nov 2021 - now

  • Senior Product Manager

    Mar 2019 - Nov 2021