Emmanuel Mllay

Experience

• 

  Best Buys Technologies Ltd

  Oct 2010 - Apr 2013

  Head Technician

  - Supervision of all the employees in the technical department.- Providing installation and maintenance of all ICT equipment in the office.- Ensuring smooth and correct understanding to clients with faulty equipment.- Maintenance of all the security systems of all the branches. - Identifying, researching and coming up with solutions for new problems in the technical department.- Compiling daily reports for the technical department- Giving guidance and advice to all the technicians in other branches on how to tackle daily technical challeges.- Provide user support and training of users on new applications and programs. Show less

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  Simamarine (K) LTD

  Apr 2013 - now

  Head of ICT Department

  1. Provide leadership, vision and management to the IT department.2. Maintain proper inventory of all IT equipment for all East Africa locations.3. Prepare and implement the maintenance scheduled for the IT equipment. 4. Record and maintain all license software.5. Maintain ensure up to date info on all the company websites.6. Responsible for server installation, data bases management and provide support to end users.7. Schedule and maintain regular training schedule for users to improve understanding of safety and proper system and software usage.8. Serve as primary contact with outside vendors in RFPs, contracts, agreements and other major vendor’s interactions, system operations and maintenance.9. Maintain the integrity and continual operation of the IT network including wireless networks and surveillance systems in all locations in East Africa.10. Maintain security and privacy of the information systems, communication lines and equipment. Show less