Bruno De Melo Alves Pinto

Bruno De Melo Alves Pinto

After-Sales Service Manager (Automobile industry)

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location of Bruno De Melo Alves PintoLisboa, Lisbon, Portugal

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  • Timeline

  • About me

    Factory Director | Production Director | Industry

  • Education

    • Instituto politénico de Setúbal

      -
      Licenciatura (5 anos) Eng.ª Mecânica
  • Experience

    • SIVA - SOREL - ENTREPOSTO

      Dec 1994 - Sept 2007
      After-Sales Service Manager (Automobile industry)

      During the years mentioned, I worked in the automotive industry, in the After-sales Service sector. I was responsible for managing teams of mechanics, electricians, craftsmen, painters and receptionists to continually achieve better Occupancy and Productivity rates, while reducing operating costs and increasing Customer satisfaction. From After Sales Manager to After Sales Director, I dealt with Customers from various car brands such as VW, Audi, Opel, Nissan, Subaru and Seat.

    • Alstom Portugal, SA

      Oct 2007 - Dec 2014

      The industrialization of the manufacturing process of the Gas modules allowed to add to the company's existing portfolio around 15% of turnover, optimizing resources such as manufacturing area, increase available labor ocupation, as well as introducing new areas of expertise such as instrumentation.Main Achievements• Manufacturing accordance with the budget and delivered timely;• Managing inter-departmental teams such as Quality, Product Engineering and Logistics;• Achievement of industrialization qualification of the manufacturing process. Show less

      • Gas Modules Industrialisation Project Manager

        Jan 2013 - Dec 2014
      • Thermal Manufacturing Systems Manager

        Jan 2010 - Dec 2012
      • Production Supervisor

        Oct 2007 - Dec 2009
    • GE Power

      Jan 2015 - Dec 2017
      Senior Operation Management Staff Manager

      Reporting hierarchically to the Plant Manager, I was responsible for the manufacturing direction which included Cutting and Machining departments as well as NUHX components manufacturing (Assembly and Welding teams). I was in charge of more than 200 employees, making more than 1.000.000 manufacturing man-hours. Main Achievements• Zero fatalities, less than 1% of LTA; • All projects / jobs (approx. 50), without any exception, were delivered under required quality and timely;• Ability to manage special projects such as nuclear MSR (17 months project) or Gas Modules (6 different models). Show less

    • GE Power

      Mar 2018 - Dec 2020
      Factory Director

      At a time of extreme difficulty (collective dismissal), I took this role in order to ensure that both the company and its employees would come to an understanding that could be in their best interest.Main Achievements• Conclusion of all ongoing jobs timely and under budget; • Obtaining agreement with unions and the company about the conditions to compensate employees under budget;• Company communication without media exposure;• Communication to government entities without counterparts or sanctions;• Timely completion of the decommissioning process and with above-expected financial results. Show less

    • Looking for a New Challenge

      Jan 2021 - now
      Director | Industry | Manufacturing | Lean
    • LAUAK PORTUGAL

      Apr 2022 - May 2024
      Production Director

      Taking in consideration my main mission, the existing resources optimization, lead me to developed actions within:a) Short-term strategy scope such as implementation of shopfloor routines, methodical analysis of deviations and consequent action plans;b) Value creation scope applying lean methodologies (waste reduction) and standardization of processes;c) Individual skills development by increase Employees qualifications, their versatility and new qualifications for special processes.Main Achievements• 50% LTA reduction (Lost Time Accident);• 14% productivity increase (67% in April-22 vs 81% in April-24);• 35% of non-quality reduction (2000 ppm in April-22 vs 1300 ppm in April-24);• 31% of man-hours sold increase (1600 MH STD/day in April-22 vs 2100 MH STD/day in April-24). Show less

  • Licenses & Certifications

    • 8D Leader

      ALSTOM University
      Jan 2013
    • Green Belt

      ALSTOM University
      Jan 2012
    • Positive Power and Influence

      ALSTOM UniversityALSTOM University
      Jan 2011
    • Code for Construction of unfired Pressure Vessels

      APAVE GROUPE
      Jan 2011
    • MSR Training

      Alstom Power
      Jan 2011
    • Training of trainers certificate

      SGC
      Jan 1995