
Ntokozo Dlamini

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About me
System Administrator at swazibank
Education

Hermann Gmeiner (SOS) High School
2008 - 2009
Limkokwing University of Creative Technology
2011 - 2013Associate's degree Information TechnologyActivities and Societies: soccer team player Associate Degree in Information Technology
Experience

Save The Children Swaziland
Jul 2013 - Jun 2014Data entrydata cleaning and analysisWriting Minutes during coordinating meetingsreporting to M&E Officer/Assistant data entry, data cleaning, data analysis. reporting to M&E officer
Data Clerk
Dec 2013 - Jun 2014Intern
Jul 2013 - Nov 2013

Seed and Market Project- Baseline study -SDA
Apr 2014 - Apr 2014Data CollectorVisiting homesteads and collecting data using questionaairs

Hermann Gmeiner High school
Jun 2014 - Aug 2014Teacher (Information Technology)teaching Information Technology in form 1 & 2

INTERDEM Consulting Company
Aug 2014 - Aug 2014Evaluatorinterviewing individuals around the country for a Research using PDAs

Save The Children
Sept 2014 - nowData ClerkMONTHLY DATA ENTRYDATA VERIFICATIONDATA ANALYSISARCHIVING RAW AND ELECTRONIC DATADATA BACKUPENSURE TIMELINE FOR DATA READINESSASSIST IN DATA MANAGEMENTASSIST WITH PROGRAMME LEVEL M&E TRAINING EFFORTSLIAISE WITH M&E OFFICER IN COORDINATING THE DISSEMINATION OF PROJECT PROGRESSWRITING MINUTES DURING COORDINATION MEETINGSREPORTING TO M&E OFFICER AND GENDER PROGRAMME OFFICER

EswatiniBank
Sept 2015 - nowTechnical support during core banking system upgradeTechnical support for BOP version 3 upgradeTechnical support for Financial Crime Mitigation deployment and administration.Participate in inter-bank clearing.Perform Disaster Recovery testingAlways ensure data integrity.Perform Start-of-day procedure to ensure systems are up and accessible for users and customers to perform day-to-day banking operations, and ensure end-of-day for previous day was properly done and all reports were sent to all relevant departments.Create new products as per the bank requirements and maintain product functionality.Correct accounts and loans with errors in core banking systemhelpdesk issue resolution within SLA compliance.Capture new prices as per approved pricing manual.Create new prices if need be.Perform Finance Trial balance for financePerform end of day and end of year clear-down for inventory systemSupervise day to day interbank transactions.Solve computer and systems related complaints and problems.Resolve related system audit issues.Assist external and internal auditors with reports and requirements during audit periods.Train, guide and mentor system users on effective use of all IT systemsEnsure all day duties for IT operators have been carried out.Ensure data backups are taken daily and stored correctly off-site and available for restore at later dates.Extract data from core banking system during upgrade.Verify data and assist internal audit during data verification as part of Data Migration team.Log issues with vendors and apply solutions and fixes in core banking system.Participate in Data back-ups, data verification and restore to ensure data security and business continuity.Create new reports as per user requirementsEnsure test environments are always up, test solutions and fixes before promoting to production.Any other duties from time to time depending on the requirements of the management. Show less
Information Technology System Administrator
Oct 2017 - nowIT Operator
Sept 2015 - Oct 2017

Baylor College of Medicine Children's Foundation Swaziland
Dec 2015 - Mar 2016Data Clerkdata collectiondata analysisreporting
Licenses & Certifications

Associate Degree Information Technology
- View certificate

Introduction to Cybersecurity
CiscoJan 2021 - View certificate

Introduction to Cybersecurity
CiscoJan 2021
Honors & Awards
- Awarded to Ntokozo DlaminiOutstanding Perfomer (English Language) HOD - Languages Faculty Oct 2009 being the best student in English Language in High School
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