Michael Redman

Experience

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  The Ritz-Carlton Hotel Company LLC

  Jan 2001 - Jan 2003

  Opening the Ritz Carlton Sarasota at 16 years of age,was an incredible experience. I learned about service, wine, and cuisine.

  • Banquet Server

    Jan 2001 - Jan 2003

  • Server Assistant

    Jan 2001 - Jan 2003

  • Dining experience coordinator

    Jan 2001 - Jan 2003
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  Columbia Restaurant

  Jan 2003 - Jan 2005

  Server/Trainer

  400 Seat Spanish restaurantWhat I learned -All about the wines, Sherries, and Brandies of Spain -To Speak Spanish fluently -Table side serviceAchievements-placed in top 3 in every contest-chosen to assist in opening Columbia in West Palm Beach-Learned to speak fluent Spanish

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  RED

  Jan 2006 - Jan 2007

  Dining Room Manager / Wine Director

  Elegant 60 seat restaurant and 20 seat Lounge. Cuisine- Peruvian SeafoodAnnual Revenue - 500k - 600k Employees - 10At 20 years old I took my first management position. I was determined to improve the Restaurant. I was given full freedom and encouraged to make such improvements as long as i didn't need money upfront. It forced me to be innovative in my approach. WINE PROGRAM - Expanded selections from 10 wines to 40 wines without any initial investment; showcasing small South American Winery’s and unique varietals- Organized, Promoted, and Coordinated monthly Wine Dinners - Provided staff with extensive wine training; daily pairings, blind tasting, and incentives- Increased wine sales from 8% to %20 of total sales RITZ CARLTON CONCIERGE SUPPORT I visited the Ritz Carlton Concierge on a regular basis. I'd bring them chocolates and flowers, leave them with hardcover menus, introduce them to the Chef, and invite them to dine with us. Then we would spoil them rotten ; there favorite songs on the playlist, tasting menu with pairings, champagne glasses always full, making sure they had a memorable experience. In turn they confidently referred thousands of dollars in business our way.TURNED AN EMPTY BAR INTO 1ST CLASS EVENT SPACE -Booked several pharmaceutical dinners at $85 per person and turned the doctors into loyal regulars-Booked everything from $100 a head 80th Birthday Bash Dinners to Private College Lingerie parties Show less

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  Selva Grill

  Jan 2008 - Jan 2009

  Dining Room Manager / Wine Director

  100 Seat Dining room and 60 seat Lounge Cuisine- Nuevo Latino Annual Sales - 2,000,000 +per person avg.- $55-$75Employees - 20New York Times “Selva Grill serves possibly the best food in Sarasota,” and that “everything on the menu is worth trying.”- Ensured guests received the same experience regardless of whether or not the owner was there-Fixed CC authorization issue -Implemented summer menus; filling empty seats without raising food cost or reducing quality.-Increased Wine Sales from 11% to 18%-Worked extensively with local concierge staff to promote the restaurant Show less

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  Pedro Flores' Big Sugar

  Jan 2010 - Jan 2011

  Wine Director / General Manager

  Recruited by Pedro Flores to revitalize a failing concept. I Reduced cost and improved quality across the board.-Wine program-Standardized Pours -Better glassware for less money-Increased selection by bottle and glass-Implemented wine training program-Doubled wine sales

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  Ocean Properties Hotels Resorts and Affiliates

  Jan 2011 - Jan 2014

  Banquet Captain / Server

  Banquet captain at the Lido Beach Resort, Sarasota, FL Server at the 4 DIAMOND Long boat key club and resort, Sarasota, FLServer at the 4 DIAMOND Historic Sagamore resort, Bolton Landing, NY

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  Connors Steak & Seafood

  Jan 2014 - Jan 2016

  Server
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  The Biltmore Company

  Jan 2016 - Jan 2018

  Server

  Employee of the Month 2/17Recommendation from my Manager"It is with great pleasure that I recommend Michael Redman for employment with your organization. I am more than happy to speak for Michael. He has been an asset to Cedric’s Tavern on the Biltmore Estate. He always maintained his professionalism and is more than willing to do what it takes to get the job done.Michael is the consummate professional. He is willing to go above and beyond his regular job duties to accomplish the goals of the companyMichael would be an asset to any organization who brings him on their team and I am happy to give him my endorsement. If you have any questions please feel free to callor email me.jvann@biltmore.com / John.vann83@gmail.com828-777-9710 Show less

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  Tesla

  Jan 2018 - Dec 2019

  Accelerating the transition to sustainable energy production and consumption.

  • Logistics Department Specialist

    Dec 2018 - Dec 2019

  • Materials Flow

    Jan 2018 - Jan 2019
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  Families First

  Jan 2021 - Jan 2023

  Licensed Practical Nurse

  Home care

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  Café L'Europe

  Jan 2022 - Jan 2022

  Server

  Classic fine dining with emphasis on old school table side service.

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  The GEO Group, Inc.

  Jan 2023 - Jan 2024

  Travel Nurse

  As a Travel LPN at GEO Detention Center, I delivered quality care to detainees, conducting 95% of patient interactions in Spanish to ensure clear, compassionate, and culturally competent communication.

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  Freelance

  Dec 2024 - now

  Director of medical tourism

  Happy to take care of all the details and make your medical needs the top priority and ensure the finest facilities, medical team, and accommodations for each individual.

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  VIP Concierge CR

  Jan 2025 - now

  Founder, VIPConciergeCR.com | Curating Exclusive Medical & Lifestyle Concierge Experiences