Robert Nobbs

Experience

• 

  MetLife

  Jan 2007 - Jun 2016

  Designed and programmed a web-based, paperless straight through processing tool for New Account Openings including eSignature capabilities, completeness/suitability validations, onboarding, mass business, copy client data, add/removing forms, etc.- Streamlined the account opening process from 5 business days to 1-2 hours, eliminating the need for 5+ FTEs- Created 100+ page “How to” guide, for training and role hand-off/transition to PMDesigned a “Knowledge Center”, which was an interactive, searchable database for Customer Service, Operations, Compliance and the Field, consisting of over 450+ PDFs Show less

  • Project Manager/Creative Business Solutions

    Jan 2013 - Jun 2016

  • Technical Project Lead/Developer

    Jan 2007 - Jan 2013
• 

  MassMutual

  Jul 2016 - Dec 2019

  Senior Project Manager/Strategic Consultant

  Responsible for driving Senior PM Execution for key strategic deliverables from discovery to implementation; Focus included a centralized digital advisor experience utilizing a data driven, CRM approach (Salesforce, A360, etc.)Projects: A360 Platform CentralizationBrokerage, WMS & Annuities Order Entry/Salesforce Integration ToolMSI/MMLIS BD Merger (Ops Model) & Tech Integration (Ops Platform)Met to MM: Business ContinuityDOL (Product/Vendor Analysis), Advisor Teaming, Digital Advisor & automationBusiness Consulting: Multiple Salesforce Support Team optimization projects Show less