Antoinnette Erasmus

Experience

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  First National Bank

  Jan 1997 - Jul 2004

  Warrenton Daily Duties:Accept, process and sort deposits, ensuring deposits are processed accurately. Cash is correct and cheques checked for correctness. Process cheques deposited greater than R5 million. Pass entries to unlearned effects. Clear ATM depository. Handle request to transfer funds telegraphically - pay on application and Identification. Issue bank cheque. Process cheques and transactions slips, ensuring withdrawals are debited To correct account and amount paid out to customer correct. Withdrawal from call account. Ensure clients are correctly identified. Perform inter- teller transactions. Balance cash in till. Log treasury in and out on the system and treasury book. Show less Empangeni Daily Duties: Attend to mandate requests. Attend to customer's request where FNB Life plan is not received/ Lost. Open an account. Change customer details on an account. Attend to closure of accounts. Combine profiles on the system. Attend to foreign exchange requests. Hand out bank statements. Attend to guarantees. Handle customer complaints. Increase/decrease overdraft requests. Issue/replace bank cheque. Handle requests to unpay a debit order that went through an account. Process a dormant account claim. Link an account for electronic payment. Register value add products. Verify, update and obtain required documentation on existing business/ Consumer/existing housing finance customers as per KYC requirements. Handling home loan queries. Show less

  • Teller

    Sept 1988 - Jul 2004

  • Customer Service Representative

    Jan 1997 - May 2004
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  First National Bank

  Jan 2005 - Oct 2006

  External Sales Consultant

  Daily Duties: Correctly identify customer's product - related needs. Present appropriate solution and/or product to customer. Successfully close sales/deals. Identify cross-selling opportunities. Obtain referrals and actively follow-ups. Administer opening of the following accounts after closing the sale. Cheque accounts and all other related products. Attend to mandate requests. Issue/cancel access mechanisms to operate an account. Change customer's details on an account. Show less

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  Paforma Property Finance

  Mar 2007 - Apr 2009

  Marketing Consultant - Paforma

  Daily Duties: Visit new and existing Registered Estate Agents and arrange bridging finance for them, on agent's commission.Visit new and existing Conveyance Attorneys and arrange Bridging finance for Sellers and clients that apply for further bonds.Visit new and existing conveyance attorneys to arrange clients transfer duty, rates and taxes and bond cancellation costs through Paforma. Visit sellers and complete bridging sale agreements.Visit new and existing bond Originators and arrange Bridging finance for sellers and clients that applied for further bonds.Do office duties, follow ups on deals.Do ITC checks and deed searches on Windeed. Show less

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  First National Bank

  Feb 2009 - Mar 2009

  Sales Consultant

  Retention on dormant account. Phoned clients to activate dormant account.

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  Nedbank

  Apr 2009 - May 2014

  Personal loans Daily DutiesTo achieve business target through acquiring new merchants and maintaining and supporting existing merchants to grow their businesses thereby contributing to the profitability of Nedbank personal loans. Provides and maintains exceptional customer service. Builds relationships and networks with entities which will enable the incumbent to generate business/deal and full fill work accountabilities more successfully. Build and maintain relationships with merchants. Identify and/or resolve merchant queries or complaints. Merchant and staff kept up to date with all compliance and legislative changes. Provide training on the submission of applications ensuring problem free submission of credit applications. Grow trade area trough prospecting evaluating potential and targeting new business for accreditation. Present NBPL product/concept to prospective businesses. Create a business plan for each merchant to effectively position credit within their Businesses. Advise on and assist with implementation of promotions and marketing activity. Engage with merchant on business sales history and performance stats in order to stretch targets. Motivate merchant and staff through initiatives such as greenbacks. Ensure merchants are merchandised correctly at every possible point of contact. Show less Daily DutiesReaching intermediary micro-market targets for home loans, vehicle finance, fixed deposit, current account, investment productsCalling on intermediaries in the specific panel to identify sales opportunities in the intermediary's client base Following-up on sales opportunities by training or contacting the customer, interviewing the customer, completing all the relevant applications forms and supporting documentation and ensuring that the transaction is finalizedAssisting with the follow-up of intermediary panel lead campaigns by contacting customers and selling Nedbank products to those customers.Adherence to Code of Behavior without exceptionsAssist with Intermediary fulfillmentMaintain sales operational standardsTo perform and comply with CSA requirementsAdherence to SLAs, mandates and what is A Sale ProcedureInternal auditActs as a trusted adviser and drives the creation of business value through the alignment of the offering to business requirementsPromotes and sells products / solutions and related servicesDrives the development and implementation of solutions to ensure client satisfaction and profitabilityBuilds relationships and networks with entities which will enable the incumbent to generate business/deal and fulfill work accountabilities more successfully Show less

  • Sales Manager - Card Acquiring

    Sept 2010 - May 2014

  • NEDBANK SALES MANAGER

    Jul 2009 - Sept 2010

  • INTERMEDIARY SALES CONSULTANT - Nedbank

    Apr 2009 - Jul 2009
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  Tidy Files Document Management

  Nov 2014 - Feb 2016

  Sales Consultant

  Provide filing solutionsFree Site SurveysElectronic FilingConversion TeamsArchiving SolutionsCabinets and Bulk StorageOff-site StoragePart of a Dynamic Group Sales Team. We get involved in document management - We work hand in hand with Project Managers doing space planning and assessment of filing space needed for moving large companies, and assist in converting filing before moving to new premises to save optimum space. We manufacture files and special printed files for HR, as well as Medical files etc. We manufacture SABS approved Cabinets. Tidy Files also provide Bulk filers - offsite storage, archiving and Electronic filing for corporate companies. Show less

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  Momentum

  May 2016 - Mar 2017

  Front Office Administrator

  Handling and processing of all new insurance applications (Life,Wealth, Health and Investment applications)Dealing with brokers on a daily basis handling their enquirers regarding new and exciting business.Liaising with head-office and the product house regarding new applications and exciting business.Following up with doctors and laboratories regarding blood tests, medical request and arrange appointments for clients.Daily administration off all new business processes and requirementsDraw up new quotes for brokersSubmit new and alteration business applications that are 100% completed and ensure turnaround times are met.Phoning brokers to provide feedback on applications on a regular basis.Assist walk in clients with their queries Show less

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  G4S

  Mar 2017 - Dec 2017

  Account Executive

  Conclude new and additional business salesManage a structure and effective client retention strategyCompetent administration and product knowledgeHealth and safety

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  Nedbank

  Jan 2018 - now

  Relationship Manager - Card Acquiring / Relationship Banking Channel Nedbank