Jamil Kasirivu

Experience

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  Gaming International (U) Limited

  Jan 2011 - Mar 2013

  Sales Agent

  • Targeted new markets and increased sales by 7% through proactive sales and negotiation techniques.• Prospected at least 100 leads each month and leveraged sales skills to achieve a consistent 30% conversion rate.• Maintained books of business valued at UGX 50 million• Resolved conflicts promptly to promote a positive environment for customers.

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  APOLLO GAMES®

  Apr 2013 - Nov 2015

  Sales Team Lead

  Grand Victoria Ltd is trading as ForteBet incorporated in the Republic of Uganda and licensed by the national Lotteries Board of Uganda.ForteBet is the leading betting provider on uganda market offering sports betting and gaming services across the country.My accomplishments during service were: Opened and smoothly managed 14 branches in Luweero and nearby areas which resulted in positive returns on investment due to the increase in the market base hence growth in sales of the region.• Increased regional sales by 20% through capitalizing on new potential opportunities and developing and maintaining partnerships with stakeholders.• Supervised 14 branch managers and managed all assets, maintained contractual, compliance, and reported requirements for all branches• Recruited, interviewed, hired, and trained 35 employees and implemented a mentoring program to promote positive feedback and engagement.• Prepared reports indicating the performance of all branches on a weekly, monthly, and quarterly basis Show less

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  UGAFODE Microfinance Limited (MDI)

  Jun 2018 - Aug 2018

  Intern

  Opened over (30) saving and fixed deposit account(s) for new clients within three months. • Promptly responded to customer inquiries in person or via phone, email, or social media. • Quickly and efficiently opened customer accounts by accurately recording account information. • Compiled a report for agricultural loans that were not paid to seek compensation from USAID.

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  Pride Microfinance Limited (MDI)

  Feb 2021 - Jun 2022

  Pride Microfinance Ltd (MDI) (Pride) is a Microfinance Deposit- taking institution (MDI) regulated and supervised by Bank of Uganda (BoU) under the MDI Act, 2003 and MDI Regulations, 2004. From inception, Pride has grown to become the leading MDI in Uganda, providing innovative financial solutions to the economically vulnerable people.While serving as a Cashier, I was responsible for processing and posting all across-the-counter cash transactions on behalf of pride in accordance to set financial policies and procedures. My scope of work included the following: • Receiving deposits & paying customers across the counter.• Ensuring that all deposit & withdrawal transactions are handled with accuracy • Scrutinizing details of all transactions to protect the entity from fraudsters & money laundering. • Exercising prudence & safeguarding cash & other valuable items under my custody. • Performing any other job tasks related to the financial responsibilities.While serving as a Customer Care Executive, I was primarily responsible for providing excellent customer service to both internal and external customers by responding to their inquiries and complaints on a timely basis. I also guided clients in selecting suitable products which meet their demands and opened new accounts as well as handling all other account related issues. My tasks included but not limited to:• Building good customer relationship by offering dedicated personal assistance.• Marketing and cross-selling all pride products and services to both new and existing clients.• Enrolling clients on MPB, handling cheques, & distributing ATM Cards to the respective clients • Promoting, and protecting pride’s brand/reputation at all times. Show less I mobilized more than 300 clients in savings products & 100 clients in loan products with values of about UGX.100 million in deposits and UGX. 800 million in loans respectively. While serving as a Sales Executive, I • Maintained close contact with customers & obtained market intelligence on the trend. • Prospected new clients through door to door marketing, personal selling, and referrals. • Organized & participated in promotional activities i.e. pitch camps, trade shows & forums, • Ensured high quality customer service by resolving customer complaints on time • Conducted market research to identify selling possibilities and evaluate customer needs • Actively sought out new sales opportunities through cold calling, & social media engagements Show less

  • Cashier | Customer Care Executive

    Feb 2022 - Jun 2022

  • Sales Executive

    Feb 2021 - Jan 2022
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  Umeme Ltd

  Jun 2022 - Sept 2024

  Umeme Ltd distributes & supplies 97% of the electricity generated by UEGCL to over 1.69 million customers across the country.The company is listed on the USE & cross listed on the NSE.As an electricity distributor, Umeme is mandated to operate & upgrade electricity distribution infrastructure & providing all related services.The sector is regulated by the ERA whose mandate includes setting operating standards & appropriate end user tariffs.I support Manager Organizational Effectiveness and Talent Development during recruitments, onboardings, staff engagements,manage performance, trainings,offboarding,and all other staff related issues. Show less Graduate traineeship opportunity offers hands-on learning experience and my key objective was to learn Human Resources section activities end to end.My responsibilities and key deliverables were:•Support the implementation of HR policy and procedures.•Support recruitment processes.•Facilitate the induction/orientation process for all new employees.•Prepare templates and following-up staff timesheets for each month and ensure timely submission.•Prepare, organise, compile and update personnel files and records in hard and soft copy.•Ensure that the staff database is updated regularly.•Draft or prepare correspondence to respond to inquiries with respect to relevant administrative activities. •Ensure that all HR-related trackers are updated;•Support the onboarding and off boarding/exit processes.•Support learning and development activities•Help with facilitating training sessions and seminars.•Perform other job-related tasks as requested by the supervisor. Show less

  • HR Organizational Effectiveness Officer.

    Aug 2023 - Sept 2024

  • Graduate Trainee Officer-Human Resources.

    Jun 2022 - Jul 2023
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  Uganda Electricity Transmission Company Limited

  Oct 2024 - now

  Human Resources Officer

  The Uganda Electricity Transmission Company Limited (UETCL) is a parastatal entity primarily responsible for the transmission of electricity across high-voltage lines operating above 33kV. It serves as the sole authorized national bulk energy purchaser and is also responsible for importing and exporting electricity in Uganda. The company manages the development, operations, maintenance, and improvement of high-voltage power transmission lines and substations throughout the country.