Amy Dalton, MBA, PMP

Production Supervisor/Web Designer

8000 followers

Greater New Orleans Region

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Timeline
About me
Lead Product Design Coach at Kroger
Education
- GE Crotonville
  2020 -
  Communicating Effectively
  At GE, we believe communication between people is at the heart of every business success. We also believe that one of the keys to success in this globally competitive, rapidly changing business world is to ensure that our people have the capabilities, tools, skills, and techniques to communicate better with our peers, colleagues, managers and customers. Communication is at the core of everything that we do. These highly-interactive virtual sessions will give the participants tools and… Show more At GE, we believe communication between people is at the heart of every business success. We also believe that one of the keys to success in this globally competitive, rapidly changing business world is to ensure that our people have the capabilities, tools, skills, and techniques to communicate better with our peers, colleagues, managers and customers. Communication is at the core of everything that we do. These highly-interactive virtual sessions will give the participants tools and techniques to successfully interact better by applying powerful communication tools and techniques. Show less
- GE Crotonville
  2018 -
  Presenting with Impact and Clarity
  Presenting with Impact and Clarity is a two-day workshop that helps participants learn and practice techniques for creating clear and impactful presentations. Participant will learn techniques to know their audience, create a memorable message, and understand their authentic communication style. Additionally, they will learn how to handle questions in a structured way. This course uses lecture and immersive practice to condition the participants to deliver, listen and answer according to the… Show more Presenting with Impact and Clarity is a two-day workshop that helps participants learn and practice techniques for creating clear and impactful presentations. Participant will learn techniques to know their audience, create a memorable message, and understand their authentic communication style. Additionally, they will learn how to handle questions in a structured way. This course uses lecture and immersive practice to condition the participants to deliver, listen and answer according to the purpose of their key message and their audience’s needs. Show less
- Quantic School of Business and Technology
  2018 - 2019
  Master of Business Administration - MBA
  Activities and Societies: Aligned with MBA programs at the world's leading business schools, Smartly flips traditional lecture-based instruction with active, individualized lessons available on any device. Smartly is as selective as the top MBA programs: over 85% of MBA candidates come from top 20 schools and have an average GMAT score of 729. Field Of Study General Management, Accounting, Finance, Economics, Strategy Disruptive Online Learning.
- Ohio University
  1992 - 1996
  Bachelors Communication Journalism and Graphic Design
  Activities and Societies: Advertising Club Specialization in Advertising and Graphic Design
Experience
- West Virginia Web
  Jun 1996 - Jan 1998
  Production Supervisor/Web Designer
  • Worked with commercial clients in the planning and design of their online presence.• Maintained wvweb.com and over 200 client web sites.• Designed and produced various print media such as magazines and brochures.• Provided technical support to clients.
- Tribune-Review Publishing Company
  Jan 1998 - Nov 2000
  Web Operations Manager
  • Managed daily operations of five web development staff supporting Pittsburgh’s leading city news site.• Interacted daily with clients, technical staff, and all levels of management within the company.• Monitored 13 of the company’s online properties for quality assurance and adherence to standards.
- United States Steel Corporation
  Nov 2000 - Mar 2004
  User Interaction Consultant
  • Worked effectively within a diverse team consisting of top-level management, various areas of operations, and Accenture Consultants to plan, design, user test, and launch U.S. Steel’s first external e-commerce business.• Coordinated redesign and maintenance of the existing extranet and intranet.• Set company-wide design/user interaction standards for intranet/extranet and provided usability reviews to business units.
- Amy Dalton Design
  Sept 2006 - Sept 2010
  Web Design Consultant
  • Specialized in consulting small businesses with website design/redesign, usability, standardization, online marketing and SEO/paid search.• Managed projects from RFQ to design to launch as well as ongoing user training. • Maintained and managed a network of subcontractors to accommodate workload.• Responsible for all business development.
- E-Claim.com
  Sept 2007 - Sept 2009
  Web Developer / Project Manager
  • Developed and maintained 75 independent insurance claim adjuster websites. • Maintained a fast-paced, deadline-driven environment to deliver timely updates while ensuring usability and functionality met industry standards.
- Ross Downing Chevrolet
  Sept 2009 - Sept 2010
  Digital Marketing Manager
  * Managed all dealership websites, micro sites, social media and third-party marketing sites.* Planned and executed all online marketing efforts based on dealership needs.
- Ochsner Health System
  Sept 2010 - Oct 2016
  • Managed a team of six Oracle Business Intelligence Developers with responsibilities consisting of project management, business analysis, annual performance reviews, team building, and career growth.• Improved and implemented project management processes using the Agile methodology.• Communicated project updates with clients of all levels within the organization.• Evaluated and implemented best practices for user experience and system stability.• Influenced the evaluation and selection of a new project management tool followed by the creation of project management processes for the Information Systems Division. Show less • Evangelized UX methodology system-wide.• Provided business analysis and project management for strategic departmental projects.• Completed usability analysis for new projects before and after rollout.• Conducted internal audits of customer satisfaction with the Information Systems Division.• UX research of new technologies and/or solutions to alleviate business pain points.• Worked closely with Corporate Communications to develop communication and promotional strategies using the Information Systems Division’s provided technologies.• Planned, designed, and developed SharePoint solutions for internal committees, departments, system-wide initiatives, and project teams. Show less
  - Manager, Data Analytics Business Intelligence Developers
    Feb 2014 - Oct 2016
  - User Experience Strategist, UX Team
    Sept 2010 - Feb 2014
- GE Digital
  Oct 2016 - Oct 2018
  Senior User Experience (UX) Designer
  • Acted as lead UX Designer for the Digital Asset Passport Product. • Established the UX operating rhythm within the agile team.• Worked with teams in four time zones to define standardization of the user experience within our product.• Collaborated closely with Product Owners, Product Managers, Technical Product Managers and Technical Leads to plan and analyze business requirements and execute appropriately.
- GE Aviation
  Oct 2018 - Jul 2020
  Senior Lead User Experience (UX) Designer
  • Led a multi-application initiative to drive lean, expedited, and compliant reporting of asset critical data.• Provided user experience support to multimillion-dollar products across multiple time zones. • Assured the user experience operating rhythm aligns with Agile Scrum ceremonies.• Evangelized the user experience methodology with global development teams.• Performed effectively in large cross-functional teams that include business stakeholders, product owners, product managers, technical product managers, technical leads, and developers.• Collaborated with the product team to plan, analyze, and execute business requirements. • Conducted on-site user research and virtual user testing to understand pain points and workflows. Show less
- Kroger
  Sept 2020 - now
  • Work closely with design leaders and design operations to drive consistency for our approach to design across the organization.• Increase understanding of what it means to work in a product-centric organization and how product design fits into those ways of working.• Centralize on-onboarding of new design tools and training. • Led the people management and strategy of the promotions planning and advertising & display planning product design teams. • Partnered with product management and technology to build internal software for promotion planning, contract negotiations, forecasting, and advertising & display planning.
  - Lead Product Design Coach
    Mar 2022 - now
  - Senior Manager, Product Design
    Sept 2020 - Mar 2022
Licenses & Certifications
- LUMA Facilitator
  LUMA Institute
  Dec 2022
- Online education: The foundations of online teaching
  Coursera
  May 2023
- LUMA Instructor
  LUMA Institute
  Nov 2022
- Project Management Professional
  Project Management Institute
  Sept 2015
- LUMA Practitioner
  LUMA Institute
  Oct 2022
Honors & Awards
- Awarded to Amy Dalton, MBA, PMP
  2020 Ada Lovelace Winner - Product Designer Lookfar Mar 2020 An annual celebration of women across the Gulf South who have made an impact in their local tech community.
- Awarded to Amy Dalton, MBA, PMP
  Keynote Speaker - Leadership & Lattes Dima Ghawi - Founder - Baton Rouge, LA Dec 2019 I was the keynote for this 1.5 hour monthly event in Baton Rouge, LA. I talked about the importance of women bragging about themselves and looking backwards over their journey to today in order to understand their story. We explored how to use an Agile journey line graph to see how much they have not only accomplished but also how much they have overcome.
- Awarded to Amy Dalton, MBA, PMP
  2020 WITI@UC Athena Awards Nominee University of California Berkeley Oct 2019 WITI@UC Athena Awards represent a wide range of talents and contributions to the tech field and exemplify the goals of our program: to recognize those who embody, encourage, and promote the inclusion of women in technology. Winners were nominated by peers and colleagues who have been inspired by their work, leadership, and efforts to foster inclusion in the field.
- Awarded to Amy Dalton, MBA, PMP
  Keynote Speaker at Co-Create Live 2019 Early Career Women Collective, Pittsburgh, PA Jun 2019 The Early Career Women Mastermind brings together some of the brightest young women to learn, co-create, and elevate one another to thrive at work and in life in 2019 and beyond.
- Awarded to Amy Dalton, MBA, PMP
  Guest Speaker at #FrontEndParty FrontEndParty.com May 2019 FrontEndParty is a monthly meetup in New Orleans for front-end developers and design professionals.Topic: A UX Perspective on Online Feature Workshops with Amy Dalton - Join Amy Dalton as she talks about online feature workshop best practices. Amy was asked by her product owner to host UX feature workshops for their next release, but business, product and pods were scattered across the globe. With limited T&L, how does one conduct successful online workshops with a varied audience, while… Show more FrontEndParty is a monthly meetup in New Orleans for front-end developers and design professionals.Topic: A UX Perspective on Online Feature Workshops with Amy Dalton - Join Amy Dalton as she talks about online feature workshop best practices. Amy was asked by her product owner to host UX feature workshops for their next release, but business, product and pods were scattered across the globe. With limited T&L, how does one conduct successful online workshops with a varied audience, while gathering specific research results? The UX Guild talk will walk us through her workshop process, with an emphasis on format, execution and data analysis. Show less
- Awarded to Amy Dalton, MBA, PMP
  Guest Speaker at the 2019 GE Women In Science & Engineering Symposium General Electric May 2019 This annual event brings together over 2000 women globally within GE both in-person and virtually. I was among some very outstanding speakers such as Sally Helgesen, author of "How Women Rise", Janeen Uzzell, COO Wikimedia Foundation and Danielle Merfeld, VP and CTO of GE Renewables.
- Awarded to Amy Dalton, MBA, PMP
  2018 GE Women's Network Empower and Inspire Award (Individual) General Electric Mar 2019 Each year we recognize women and hubs across the company for outstanding work and engagement that supports the Women’s Network. Congratulations to each of our 2018 winners. We’re energized by all of the work you do and we look forward to highlighting more stories about how you are driving impact in your hubs around the world.When you speak to Amy you cannot miss the passion she shows for helping women succeed.Amy developed Bragging Rights with one goal in mind -to empower women to put… Show more Each year we recognize women and hubs across the company for outstanding work and engagement that supports the Women’s Network. Congratulations to each of our 2018 winners. We’re energized by all of the work you do and we look forward to highlighting more stories about how you are driving impact in your hubs around the world.When you speak to Amy you cannot miss the passion she shows for helping women succeed.Amy developed Bragging Rights with one goal in mind -to empower women to put their best foot forward and brag about their accomplishments.She recognized, as many of us know, that women hold back when talking about themselves and what they have achieved.In response, Amy created a simple format and safe environment to challenge women to practice bragging about themselves.For women who struggle to overcome the thought of bragging, this program provides the tools for them to start their journey of having the confidence to brag.Amy started Bragging Rights in the New Orleans WN hub and has passionately been working to spread the wealth to other hubs. She has reached out across the globe to offer to share this model with any hub willing to partner with her. She came to visit the NY Capital District Hub in the summer of 2018 to help with the launch. Thanks to Amy’s coaching and guidance of our local team, we have had 6 Bragging Rights events where 11 Braggers have risen to Amy’s challenge in front of 20-30 audience members on average at each session. Show less
- Awarded to Amy Dalton, MBA, PMP
  2019 Ada Lovelace Finalist Lookfar Mar 2019 The Ada Lovelace Awards recognize the accomplishments of women in technology from across the Gulf South region, including Louisiana, Mississippi, Alabama, Georgia, Florida, and Texas. https://www.adaawards.us/2019recipients
- Awarded to Amy Dalton, MBA, PMP
  GE Women's Network Best Small Hub Award General Electric Mar 2019 Co-Lead of Women's Network 2018-2019 - New Orleans HubThe New Orleans GE Women’s Network is thriving in its fourth year, with over 100 active members at a site comprised of 225 employees. Positioned as an innovative new Hub delivering Digital Technology IIoT products, the site boasts a 28% female employee base, higher than the average of 20% in the technology sector (source: Forbes). The hub is proud of its impact on not just the women and men of the GE employee base, but also the… Show more Co-Lead of Women's Network 2018-2019 - New Orleans HubThe New Orleans GE Women’s Network is thriving in its fourth year, with over 100 active members at a site comprised of 225 employees. Positioned as an innovative new Hub delivering Digital Technology IIoT products, the site boasts a 28% female employee base, higher than the average of 20% in the technology sector (source: Forbes). The hub is proud of its impact on not just the women and men of the GE employee base, but also the culture and community of New Orleans and South Louisiana. The NOLA GE WN focuses programming across a key set of values that serve as guidance for elevating all employees at the Hub to their full potential.•Develop and Engage Women at the New Orleans Hub: The hub is known for the groundbreaking program “Bragging Rights,” which highlights the power in sharing personal and professional successes and failures within a public forum. •Grow Collaboration Across Affinity Networks: The hub is highly engaged across the Affinity Networks. Seeded in 2018, and launching in 2019, is the Peer-to-Peer Mentorship Circles Program, aiming to connect employees across various GE businesses this program encourages and inspires individuals through casual Circle meetups. •“Lead with Passion” to poise women for higher visibility into leadership roles: Additional site-wide networks established in 2018, and led by New Orleans hub members, include: NOLA Wellness Network, NOLA Parenting Network, Professional Development Training and Thought Leadership Messaging. Show less
- Awarded to Amy Dalton, MBA, PMP
  Highest Employee Engagement Score 2015 Ochsner Health System IT Department Feb 2016 I received the highest employee engagement score of all the management in Ochsners IT Dept in the year 2015. Out of 100, my score landed in the 80s with the next highest landing in the 60s. The average was in the 50s. This score was derived from surveys of my team and how they ranked me in regards to my management style.
- Awarded to Amy Dalton, MBA, PMP
  2013 Pelican Award for Best Intranet Initiative Louisiana Society for Hospital Public Relations and Marketing Aug 2013 In August 2012, we launched a new approach to how we communicate with our employees. Part of this new approach included, creating a new Intranet site as part of an internal campaign called “The Power of ONE.” Using SharePoint, we created a centralized site where every employee has access to timely information, action items, toolkits, videos, opportunities to publicly recognize one another, system-wide and department metrics and an area for feedback about how the Internal Communications team… Show more In August 2012, we launched a new approach to how we communicate with our employees. Part of this new approach included, creating a new Intranet site as part of an internal campaign called “The Power of ONE.” Using SharePoint, we created a centralized site where every employee has access to timely information, action items, toolkits, videos, opportunities to publicly recognize one another, system-wide and department metrics and an area for feedback about how the Internal Communications team can continue to improve our means of delivering information. Show less
- Awarded to Amy Dalton, MBA, PMP
  US Steel Computer Services Award of Excellence United States Steel Corporation May 2002 For implementation of the Employee Benefits Web Site for the Pension Fund. All non-union active employees gained web access to their personal benefit elections, pension calculation, and benefit and pension plan descriptions via the intranet and from home via the internet.
Volunteer Experience
- Advisor
  Issued by GE Women's Network and GE Girls Camp - New Orleans on Jan 2019
  Associated with Amy Dalton, MBA, PMP
- Co Lead
  Issued by GE Girls Camp on Jun 2017
  Associated with Amy Dalton, MBA, PMP
- Co Lead
  Issued by GE Digital Woman's Network (NOLA Hub) on Apr 2018
  Associated with Amy Dalton, MBA, PMP