Robert Gardner

Experience

• 

  Clarks

  Dec 2014 - Dec 2017

  Sales Assistant

  • Collaborated with a sales team of 18, on sales strategies, display design, and customer service, becoming the 5th best selling Clarks store in the UK.• Optimised shop floor efficiency and stock room organisation whilst leading a team of 6+.• Ensured customer satisfaction through listening and responding to customer needs, resulting in a 100% positive customer feedback rate.

• 

  Equis Consulting Ltd

  Sept 2015 - Jul 2021

  Data Manager

  • Sourced and organised contact information from 1200+ schools in South East England through internet research and telephone communication, developing resourcefulness and verbal communication skills. This new streamlined initiative resulted in demonstration sales increasing by 12.5% in my first 3 months.

• 

  HOLNICOTE LIMITED

  Jun 2018 - Jul 2022

  Construction Laborer

  • Developed professional relationships when liaising with clients, colleagues, management, and 20+ other trade companies, which ultimately helped streamline building projects, meet deadlines and improve client satisfaction.• Enhanced quality of service and exceeded client expectations on 12 building projects with a cumulative value of £4 million+, by using strong initiative and problem-solving skills when adapting to changing client demands.

• 

  Churchills Sports Bar

  Sept 2019 - Dec 2019

  Bartender

  • Managed the serving of 50+ types of food and drink to customers while also being responsible for bar safety and serving alcohol responsibly which improved my ability to work in high-pressure environments, and complete tasks simultaneously.• Utilised interpersonal skills to attain high levels of customer service, ensuring patron loyalty, increasing combined company tips by 15% my first month.

• 

  Delta Capita

  Jul 2022 - Jul 2024

  Associate Consultant
• 

  Brightwell

  Jul 2024 - now

  Operations Associate