Justin Nguyen

Experience

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  Starlight Children's Foundation Australia

  Feb 2019 - Jun 2019

  Marketing & Fundraising Intern

  Key responsibilities:- Support the delivery of organisational projects and campaigns to reach determined goals- Assist in marketing and fundraising campaigns- Facilitate internal and external eventsKey achievements:- Prepared and delivered 2 fundraising proposals with marketing strategies included- Conducted research on ‘New Businesses’ projects: Independence Group, Container Deposit Scheme, online retailers, ‘Power the Happy’ and book publishing - Created over 30 marketing collaterals and prepared 60 sets of props for Starlight Purple Haze fundraising campaign Show less

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  StudyPerth, Australia

  Jul 2019 - Oct 2019

  Marketing Intern

  It was estimated that in 2019, the 53,404 international student enrolments in Western Australia boosted the State's Gross State Product by $2.1 billion and supported almost 12,000 direct and indirect FTE jobs across Western Australia. StudyPerth is the peak body responsible for promoting the international education industry in WA.- Researched and developed social media content for October and November 2019 calendar- Published 7 student blog posts that align with the organisation’s three main pillars- Provided detailed feedback on user interface and experience for StudyPerth’s employability portal project (ProsPER) - Coordinated September's student email newsletters and events that contributed to growth of international students in Perth Show less

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  City Rotary

  Sept 2019 - Sept 2021

  Rotary Global Citizen Award Associate

  - Developed and delivered 2 presentations on 1) my career development and 2) myself, my country and culture to an audience of 50+ professionals.- Devoted 15+ volunteering hours in community service/fundraising activities and attended networking events.- Formed new friendships and connections with Rotarians and business owners.Inducted into the program to develop lasting career connections and networks in Western Australia, participate in volunteering projects to build community involvement, increase professional and personal development, and become a part of the Rotary global family. Show less

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  Alder

  Feb 2020 - May 2020

  Marketing Intern

  Key responsibilities:● Build brand awareness and develop the residential market● Develop the commercial market by targeting architects and developers● Drive efficiency and effectiveness of Alder's assets: products, human capital, exhibitions/events and websiteKey achievements: ● Drove brand awareness in the Eastern commercial market using social media, email and Archify (industry design platform)● Managed marketing activities of outsourced third parties: social media agency, website development team, event studio and Archify● Designed, edited and scheduled 3 email campaigns and generated reports for improving future performance using Campaign Monitor and Excel● Designed 2 product brochures using PowerPoint● Coordinated with cross-functional teams and management to host a successful product-promo event with over 50 guests● Managed company social media (Facebook, Instagram and LinkedIn) and responded to enquiries from prospective customers Show less

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  Edith Cowan University

  May 2020 - Jun 2020

  Marketing Intern

  ● Developed new product including market research, competition analysis, social listening, collating market intelligence from industry experts to present in a final 30+ slide report● Designed an online survey using Survey Monkey and conducted 120+ outbound calls to interview law alumni in two weeks and achieved a 48/50 response target● Provided feedback and developed promotional package and for Vietnamese students

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  Christ Church Grammar School, Claremont

  Jul 2020 - Jul 2020

  Marketing Intern (Project Lead)

  ● Led a virtual, multicultural team of 4 to research and deliver a comprehensive 35-page international market research report that provides recommendations on how to enter the Chinese market and increase the number of international students from China ● Managed team, client expectations and project to ensure the report delivery in 2 weeks

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  Various hospitality venues

  Nov 2020 - Mar 2021

  Food And Beverage Assistant

  - Worked 100+ hours over 3 months as a casual floor attendant (with up to 10 hours/day during peak season) at popular venues such as The Stables Bar, Hotel Rottnest, Lontara, The Flour Factory, NYE Popup Bar- Engaged in setting up venue, taking orders, serving and checking out customers, cleaning and working with culturally diverse team in a fast-paced environment

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  Rewalty

  Apr 2021 - May 2022

  - Closed 56 deals from product launch in WA to eastern states expansion, across 30 suburbs in 3 states generated $60,000 in revenue in the first 6 months- Led a sales team of 6 to generate leads and expand to NSW and VIC markets, conducted sales training (one-on-one coaching and role playing) and developed training materials - Managed and trained overseas call centre team of 4 to make 100 cold calls/day over 2 months, totalling 240+ hours to generate 50+ leads with 20% conversion rate- Developed and maintained relationships with a portfolio of 120+ accounts using HubSpot- Collaborated with director to develop and refine CRM database, sales pipeline, onboarding workflow and automation using HubSpot to increase efficiency- Oversaw and managed account activation, assets deployment, and customer service of 50+ deals generated from the sales team- Partnered and negotiated deals with hospitality clients from diverse nationalities, cuisines, venue sizes, menus and operating procedures- Coordinated with cross-functional (development, marketing, operation, creative, strategy, investor, corporate advisor), multi-cultural team of 25+ on- and off-shore to prepare offers, negotiate deal terms, discuss promotional strategies and creative designs, troubleshoot clients' technical issues Show less

  • Chief Sales Officer

    Jul 2021 - May 2022

  • Merchant Specialist

    Apr 2021 - Jun 2021
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  Pay Zero

  Sept 2021 - Feb 2022

  Head of Sales

  - Closed 12 deals in Q3 and Q4 2021 (merchants received terminals and begin transacting)- Built and maintained client relationships by providing timely support via call, text and in-person visits which resulted in increased revenue by 20% each month in Q1 2022- Developed, maintained and managed portfolio of 30+ accounts including active clients and prospects- Managed and trained sales team of 2 to prospect and onboard merchants for Pay Zero and also cross-sell Rewalty- Automated email sequences and follow-up tasks using HubSpot, saving 2-4 hours of work per week- Assisted merchants in completing complex registration process and business checks, followed up to collect essential documents to ensure timely delivery of terminal - Regularly liaised with external partner in Sydney to align strategy, feedback, clarify concerns and troubleshoot customer issues Show less

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  Ledger Labs

  Jun 2022 - Aug 2022

  Head of Sales

  - Sent over 300 connection requests and direct-response messages to generate B2B leads and partners in 1.5 months on LinkedIn- Published 30+ LinkedIn posts every workday at 1pm over 2-month period on blockchain - Engaged with comments to posts and leave meaningful comments on others' posts in 30-minute block every workday to build brand awareness and authority- Built a database of 250+ leads to manage and follow up using Airtable• Collaborated with teammates from content and marketing to brainstorm content ideas and compile highly targeted lists of leads using Sales Navigator advanced search (based on industry, size, years in current company, headcount, geography, title, seniority level). • Engaged with potential clients and partners via LinkedIn message, virtual and in-person meetings. Show less

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  Wyde

  Aug 2022 - Nov 2022

  Marketing Manager

  - Developed and designed 20+ pieces of brand-aligned content: pitch decks, social media posts, app store descriptions and screenshots, signup infographic and market analysis report- Liaised and cooperated with cross-functional, Perth-based team of 4 and overseas operations team of 3 to develop wyde launch plan in Malaysia, including pricing, budget, app listing, target client list- Streamlined weekly productivity report process by proposing time tracking app and providing training to team Show less

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  Juicebox

  Feb 2023 - Mar 2023

  Digital Project Coordinator

  The latest addition to the team, although for a short one month, I got to experience the agency vibe and culture.My work and achievements:- Updated specification documents for 50k+ projects - the most important piece of document - Updating content on WordPress including copy and images- Assisted in clearing out 256 client feedback tickets on Userback from multiple web projects- Built and tailored checklists for development team, digital marketing team, and project management team to ensure the highest quality work possible Show less

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  Forest Fresh Honey

  May 2023 - Sept 2023

  Sales & Marketing Executive

  We help our clients increase profit by offering very competitive prices, supplying the highest quality honey consistently and providing marketing and sales assistance, including imagery and multi-media content.

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  CBTW APAC

  Jul 2024 - now

  Sales Development Representative