Deep Enrich
Elsa Gebreyesus
Avis-Budget Agency Operator
318 followers
United States
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About me
Instructor | Arts
Education
Brock University
-Bachelor of Arts in English Literature
Experience
Mialela LLC
Jan 2008 - Mar 2010Avis-Budget Agency Operator
HumanTouch, LLC
Feb 2011 - May 2019Training & Workforce Management Coordinator
May 2018 - May 2019Deskside Support & System Administration Team Manager – Mid-Atlantic Area
Nov 2013 - May 2018Technical Writer ￨ Training Coordinator
Mar 2012 - Nov 2013Project Coordinator
Feb 2011 - Mar 2012
Dafrotech FZC
May 2019 - Mar 2021Implementation & Operations Consultant
Deloitte
Oct 2021 - Oct 2024DC Project Delivery Manager
Workhouse Arts Center
Oct 2024 - nowCourse Instructor
Licenses & Certifications
Network+ Certified
CompTIA
ITIL v3 Foundations Certified
ITIL CertifiedA+ Certified
CompTIA
Scrum Master Certified (SMC)
Scrum AllianceMay 2024- View certificate
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIA
MOS Outlook Certified
Microsoft- View certificate
ICAgile Certified Professional
ICAgileAug 2022 
ServiceNow
ServiceNow
Languages
- enEnglish
- frFrench
- amAmharic
- tiTigrinya
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