Experience

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  Hilton hotel

  Mar 2006 - Mar 2007

  Front offices in hilton hotel

  IN BORG ELARAB ALEX-EGYPT

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  Hilton alexandria mark center

  May 2007 - Oct 2008

  Assistant restaurant manager italian rest

  assistant restaurant manager

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  El rehab city-cairo-egypt

  Nov 2007 - Mar 2010

  Assistant restaurant manager

  kfc restaurant o Managing floor operations.o Sales collection, MIS report, inventory report, food cost control.o Shift handling.o Maintain the international standard.

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  Americana egypt

  Jul 2008 - May 2011

  Americana egypt

  assistant restaurant manager

• 

  Olayan group

  Jun 2011 - now

  Restaurant manager

  restaurant manager

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  Burger king corporation

  Mar 2013 - Mar 2015

  Restaurant manager

  restaurant manager

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  Universal food food trading

  Dec 2014 - now

  Training general manager

  • Doing an action plan on how to achieve the target in a monthly basis.• Maintain the international standard according to company guidelines.• Giving training to new managers & staff according to company & restaurant requirement & according to their job profile and his/her skills.• Labor Scheduling and allocating work (shifts, weekly off, etc…) to the team members to ensure smooth functioning of the floor operations.• Attending all the management meetings and be answerable for all the happenings and sales.• Preparing daily, weekly and monthly report and analyzing PNL (Profit and Lost).• Handling complains efficiently and provides analytical solution.• Ensures that all merchandise are properly displayed, maintained and correctly priced.• Provides reliable information with regards to products while offering 100% customer service to clients.• Sets up promotional displays like making signs or setting up the merchandise attractively.• Assisting the customers in the most effective way of excellent customer service.• To satisfy the customers need and offering excellent customer service.• Keep always maintain the selling area neat and clean. Show less

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  Alnkha altyba

  Feb 2016 - now

  Operation manager