Sara Fatima

Experience

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  Javed Private Limited

  Jul 2018 - Jan 2019

  Human Resources Trainee

  - Assisted HR managers in recruiting process including screening, selecting, coordinating and interviewing.- Assisted in maintaining employees’ record.- Assisted in payroll process.

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  The Slumber Shop

  Feb 2019 - Aug 2019

  Self Employed

  Offered ready-to-wear tailor stitched and self-designed lounge wear.

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  PLS Financial Services

  Dec 2019 - Mar 2020

  Customer Service Representative

  - Maximized customer satisfaction by assisting customers.- Maintaining the cash drawer every day.- Working closely with customers for resolving their issues regarding check cashing, money orders, Credit cards and international wire transfers

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  Gateway Telecom

  Sept 2020 - Jan 2022

  BI Data Analyst

  1. Developed Power BI dashboards to monitor and analyze Field tests for Verizon Signals.2. Maintained and updated Excel spread sheets for tracking the performance of the project.3. Conducted data validation and cleansing processes using SQL to ensure data accuracy.4. Assisted in creating ad-hoc reports for vendors and partners, enhancing decision-makingprocesses.

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  Agile Networks

  Mar 2022 - Dec 2022

  BI Data Analyst

  1. Provided detailed sources analysis and data mapping regarding various signal testing.2. Provided IT assistance to the company for generating data in a finer way.3. Helping company to access and interpret difficult BI tools.4. Developed detailed specifications documents about the data provided by the field testingengineers to identify the KPIs for forecasting.

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  Tata Consultancy Services

  Jan 2023 - Dec 2023

  Data Analyst

  1. Conducted data analysis using Power BI to visualize key performance indicators (KPIs).2. Utilized Excel for data cleaning and preparation, improving overall clients data accuracy by 20%.3. Executed complex SQL queries to extract insurance client information from the companydatabase.4. Collaborated with cross-functional teams to understand data requirements and provideactionable insights.5. Developed detailed visualize reports regarding customers and their details regarding theinsurance.6. Collaborated with product managers to perform cohort analysis that identified the behavior ofthe customer regarding their choice of insurance product and their family's pattern of availing the life insurance claims for that customer. Show less