Sandra Latham

Experience

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  LTCI Partners

  May 2001 - Apr 2019

  Demonstrated success with the following:-Results-driven Project Manager -Expert in process improvements and creating efficiencies resulting in 15% reduction in costs-Excellent problem-solving, management, leadership and coaching skills-Liaison between business and IT Professionals-Maintain data integrity of an Oracle based Agency Management System-Validate data resulting in annual recovery of additional revenue for our firm, impacting the bottom line.-Oversee customer data integration needs-Handle data imports from carrier partners-Trend analysis for corporate production and revenue reporting-Customization of our database which allows us to accommodate specific customer needs.-Maintain relationships with carriers, vendors and clients-Strong interpersonal skills with focus on communication strategies for all stakeholders<div class="LI-profile-badge" data-version="v1" data-size="medium" data-locale="en_US" data-type="vertical" data-theme="dark" data-vanity="sandra-latham"><a class="LI-simple-link" href='https://www.linkedin.com/in/sandra-latham?trk=profile-badge'>Sandra Latham</a></div> Show less - Managed a centralized new business team, processing 600+ applications a month- Managed contracting and appointment team processing 250 contract packages a month- Focused on creating high customer service levels- Handled escalated issues- Maintained relationships- Blend effective leadership strategies and team building activities to create a better working environment.- Manage the commission accounting team that processes over 15,000 transactions a month.- Key facilitator in the end of month process for public accounting practices.- Implement and execute customer bonus programs.- Develop and execute a variety of payment methods. Show less

  • Project & Database Manager

    May 2001 - Apr 2019

  • Chief Administrative Officer

    Feb 1984 - May 2010

  • Network Administrator

    May 2001 - May 2007
• 

  Latham Solutions, LLC

  Apr 2019 - now

  Independent Contractor

  Data Analysis and Reporting – A degree in Computer Programming and Database Management along with years of leading industry efforts in technology, allows me to understand business strategy and identify technologies that will improve and enhance an organization’s goals.-Tableau for data visualization to tell your data's story-Strong business insight.-Provide new trends as well as areas for improvement.-Streamlining data collection to develop automated routines.-Experienced in data imports, exports and conversions.-Block of business transfer validations.Project Management – Green Belt Six Sigma trained makes me proficient with the DMAIC system (Define, Measure, Analyze, Improve and Control). Proven track record in solving problems reaching peak performance.-Critical thinker with exceptional problem solving skills.-Define the scope & objectives.-Manage resources, internal and external.-Track deliverable throughout the timeline.-Provide direction and team support.-Quality assurance reporting to stakeholders.-Proven methodologies to tackle new initiatives.-Creating and adhering to budgets and schedules.-Supervising the project through implementation from launch to completion. Show less