Deep Enrich
Adrian Miguel Diaz
187 followers
San Salvador, El Salvador
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About me
Supply Chain Operations Manager
Education
Bircham University
2013 - 2016Bachelor of Business Administration (BBA) Business Administration and Management, General
Universidad Europea del Atlántico
2017 - 2019Master of Business Administration (M.B.A.) Business Administration and Management, General MBA
Aden Business School
2023 - 2024Master of Science - MS Operations Management
Experience
Stream Global Services
Jun 2009 - Jan 2013Operations Manager
Jun 2012 - Jan 2013Customer Experience and Case Ownership Team Manager
Jul 2010 - Jun 2012Business Process specialist
Jun 2009 - Jun 2010
Diaco Foods El Salvador
Jan 2013 - Sept 2014Operations Director - food and beverage
Concentrix
Sept 2014 - Aug 2019Leading a 400 people organization forming 25 teams, for large telecommunications and entertainment company, managing its consumer postpaid sales and service operation, growing its customer base beyond expectations, month over month, while delivering great service experience, by ensuring accountability, preparation, coaching and follow up on performance, at all levels.
Senior Operations Manager
Jun 2017 - Aug 2019Operations Manager
Sept 2014 - Jun 2017
Comdata Group
Aug 2019 - Aug 2021Senior Operations Manager
PGS360
Aug 2021 - Sept 2024Fulfillment & Assembly Manager
Licenses & Certifications
- View certificate
COPC® Implementation Leader
KenwinOct 2020
Highly productive professional
Universidad de Valladolid
International logistics specialist Air/Sea/Land
Universidad Francisco GavidiaJul 2022
Languages
- esEspañol
- inInglés
- poPortugués
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