Experience

• 

  Jetwin (asia) ltd

  Jul 2014 - Aug 2014

  Internship

  - Gained general concepts about the hand-tool products throughout the official training. Utilized 3rd party software that recorded all shipments with date, customer ID, item description and etc - Arranged hand-tool samples for clients to demonstrate efficient packaging - Adapted to different culture of working environment and enhanced global understanding and communication skills through the internship

• 

  Cognizant

  Feb 2016 - May 2020

  • Initiated feasible data in “Market Prominence” system by registering virtual members 65+ years old with various health insurance plans, resulting in dynamic and realistic testing data for new plan configuration• Generated outreach by triggering simulated events in Market Prominence, based on members’ status and personal info; demonstrating evidence of complex execution• Ensured quality control for outreach materials through PDF and utilized attention to detail on letter fonts to maintain functional templates, leading to 100% letter validation Show less • Collaborated with team members to design test scenarios, by analyzing User Stories, after strategy meetings, in order to conduct comprehensive execution• Aligned test cases with complete functionality coverage throughout testing phrase to achieve zero defect leakage• Performed regression testing by utilizing various automation scripts and completed task with limited resources efficiently• Developed an automated underwriting project, specifically for Income and Asset Verification process in Freddie Mac’s Banking and Financial Services, leading to improved teamwork and understanding of business processes Show less

  • Senior Quality Analyst

    May 2019 - May 2020

  • Quality Analyst

    Nov 2016 - Apr 2019

  • Quality Assurance

    Feb 2016 - Nov 2016
• 

  American express

  Aug 2021 - now

  Project manager

  • Coordinates with leadership and business stakeholders to influence and create capabilities for upcoming initiatives that are prioritized in the backlog based on the product vision• Manages various projects and delivered them on time by owning critical tasks across Discovery, Refinement, Solutioning, Release Planning, Iteration Execution, and Production install phases• Shares expertise and knowledge of products, services, architecture, and technology aspects to add business value to the product vision and ensure delivery excellence• Builds strong network and collaboration with product development, marketing, engineering partners, testing, and compliance team to deliver high-quality digital products and services Show less