Experience

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  University of rochester orhtopaedics and rehabilitation

  Oct 2014 - Sept 2016

  Outpatient access specialist

  - Scheduling appointments for patients- Verifying insurance coverage and eligibility- Obtaining necessary authorizations and referrals- Maintaining accurate patient records and information- Answering phone calls and emails from patients and providers- Assisting patients with completing necessary forms and paperwork- Collaborating with clinical staff to ensure patient needs are met- Providing exceptional customer service to patients and their families- Managing patient flow and access to care- Ensuring compliance with HIPAA and other regulatory requirements Show less

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  University of rochester eastman institue for oral health

  Sept 2016 - Aug 2018

  Executive administrative assistant

  - Manages complex schedule and arranges appointments.- Assists Director with projects and tasks, using Powerpoint and Excel.- Answers calls and emails, prepares memos and reports.- Assists in travel planning and logistics.- Maintains records and documents for onboarding Residents.- Curates school yearbook and designs upcoming years.- Reviews and maintains office policies and procedures.- Organizes events, conferences and courses.- Provides additional assistance to faculty and staff. Show less

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  Enterprise holdings

  Aug 2018 - Nov 2021

  Executive assistant and operations manager

  - Developing and implementing operational policies and procedures.- Monitoring and improving organizational processes, day-to-day operation.- Managing budgets and financial resources.- Coordinating with other departments and enterprises.- Overseeing administrative functions, such as HR and IT.- Ensuring compliance with legal and regulatory requirements.- Identifying and addressing operational inefficiencies.- Managing onboarding of new hires .- Analyzing data and metrics to measure performance.- Developing and implementing strategies for growth and improvement. Show less

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  House of malarkey , chef brian malarkey, food network

  Nov 2021 - Jan 2024

  Executive assistant

  -Managing up to 5 complex business and personal calendars for a highly active executive.-Arranging all appointments, meetings, and travel plans.-Conducting research for business, preparing reports in Excel.-Handling all email correspondence and communication.-Managing business expenses and personal budgets.-Attends meetings in place of Executive, answering questions and making decisions on his behalf while maintaining confidentiality and discretion.-Manages household, including maintenance, housekeeping, stocking essentials and household supplies, gardeners, housekeepers etc.-Prioritizing tasks and managing time effectively, anticipating needs and proactively addressing them.-Manages social media, instagram, Facebook, using Canva and InDesign. Show less

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  Lorian health

  Jan 2024 - now

  Executive assistant

  -Manages the complex calendars, schedules, and appointments for C-suite executives and directors, including handling incoming email correspondence.-Coordinates meetings, and special events, preparing and reviewing all necessary documents and departmental communications.-Saves the CEO's time by researching, collecting, and analyzing information in advance.-Plans and schedules all travel arrangements for executives.-Processes invoices and submits all expense reports promptly.-Develops and manages special projects, creating reports and PowerPoint presentations, along with various ad hoc administrative tasks.-Researched and implemented new CRM system for sales team. Proactively anticipates the needs of executives, following through on requests and ideas.-Creates department flyers, marketing materials, designs and orders all marketing materials, and social media content using Adobe InDesign and Canva. Show less