Eduardo Muñoz

Experience

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  Kroger

  Aug 2014 - Jun 2015

  Produce Clerk

  ● Collaborated with co-workers, produce managers, and store managers weekly to discuss the produce department's current levels of organization and efficiency● Trained and mentored 3 Produce Clerks from December 2014 - June 2015● Logged damaged and expired goods weekly using a handheld scanner to input data inventory ● Adapted to rapidly changing circumstances by shifting between the produce, floral, and sales department during rush hour while focusing on 50+ customers' needs and satisfaction daily Show less

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  Hersa Group USA Inc.

  Jun 2015 - Aug 2017

  Assistant Electrician

  ● Clarified English/Spanish communication between coworkers and foremen, increasing accuracy and efficiency of communications by 80% ● Prepared 100+ lists of needed materials for each job-site and ensured that the order was accurate upon receiving● Collaborated with 12 team members in managing projects to complete ≈ 24 job sites annually ● Attended 15 optional Saturday training classes to gain knowledge on electrical work● Led 3 electricians in planning and installing four rows of 24 LED light fixtures for an inspection Show less

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  Ramirez Electric

  Aug 2017 - Mar 2021

  Electrician

  ● Served as a liaison for the senior-level electrician, including communicating with an average of 6 clients per week and providing translations for ≈ 75% of our English-speaking clientele● Streamlined solutions for 3-10 concurrent projects daily, saving 10% of wiring materials used● Analyzed and reviewed each job site to ensure quality and consistency in electrical work, noting needed materials and unfinished tasks● Developed bi-weekly invoices and estimates using a contractor app and emailing customers their copy within 24 hours● Trained and mentored the development of two junior electricians since December 2019 Show less

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  Carson & Carter LLC

  Apr 2021 - Jul 2021

  Electrical Helper

  ● Coordinated with 3 electrical foremen and 2 electrical helpers in installing, troubleshooting, and maintaining electrical work for 8 job sites● Managed 3-7 assigned projects daily under 120-volt and 277-volt circuits and performed through the National Electrical Code and OSHA standards, reducing error rates by 75% ● Implemented an alternative solution on how to hang 100+ light fixtures, streamlining efficiency, and increasing work rate by 20% ● Adapted to changing circumstances by shifting between 8-hour workdays, 10-hour workdays, and night shifts while maintaining 100% productivity● Gained recognition from foremen, helpers, and the president of the company for constantly performing exceptional work from day one Show less

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  Force Electric

  Jul 2021 - Oct 2021

  Top Helper

  ● Organized with 3 electrical workers, supervisor, and foreman installing, troubleshooting, and maintaining electrical work for 2 job sites● Executed 3-5 assigned projects daily under 277-volt circuits and performed through the National Electrical Code and OSHA standards, reducing error rates by 50% ● Communicated the intricate process of connecting 10+ lights via a transmitter to my peers after becoming the first to gain understanding, which streamlined productivity by 50%● Received recognition from foremen, helpers, and the co-owner of the company for constantly performing exceptional work since July 2021 Show less

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  Titan Electric

  Feb 2022 - Jan 2023

  Apprentice

  ● Translates daily for coworkers, superintendents, or supervisors to verify and clarify communications, leading to 100% efficiency in understanding for all parties involved ● Addresses stakeholders' needs by communicating daily deliverables and weekly timelines ● Collects and aggregates over 20+ materials' list through sorting and filtering based on objectives and blueprints of 4 job sites● Prepares and presents ideas on improving current job processes for over 50+ tasks with a 50% increase in productivity once executed● Earned a certificate for completing the following programs: OSHA Fatal Four, Lockout/Tagout Safety Program, Aerial Lift Safety Program, and Fall Protection Safety Program Show less

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  YouDecide

  Feb 2023 - now

  Operations Technician

  ● Troubleshoots and analyzes problems involving file processing, SFTP, and data validation using Perl, SQuirreL, and Excel in AWS● Resolves IT related tickets (around 200 and counting) using Perl, providing solutions to streamline automation in the process which has increased productivity by 25%● Collaborates with the Directory of Technical Operations and Security, Site Reliability Engineer, Implementation Specialist, and premium Reconciliation Analyst on a daily basis to ensure the company is operating efficiently and effectively● Created 3 training SCORM modules using Camtasia and Knowbe4, totaling around 2 hours of content for the development team Show less