Ana Clara Fernandes

Experience

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  Various Companies

  Jan 2010 - Jan 2013

  Other Positions in Brazil

  Worked as sales assistant and freelance photographer.

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  National TV Network (Brazil)

  Jan 2013 - Dec 2015

  Video Editor

  Started at this company on an internship during my last year of college. Got promoted to video editor and mostly worked with software like Adobe Premiere and Final Cut Pro.● Edited video content for two main news shows of the company.● Optimised and enhanced video content using Adobe Creative Suite.● Worked with journalists and the wider team to produce a reliable content.● Collaborated with other business stakeholders to ensure that the video content is edited for maximal effectiveness. ● Provided technical guidance to reporters and producers. ● Consulted on creative solutions for issues that may would arise during live productions.● Ensured that video content is processed on time and that it incorporates any last-minute change requests. Show less

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  Dublin

  Jan 2016 - Apr 2016

  Emigrating to Ireland

  Emigrated to Ireland to find better opportunities for my career. While settling down I also studied English for 1 year and worked as deli staff in Subway.

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  Subway

  Apr 2016 - Nov 2021

  Store Manager

  Started at Subway as deli staff and became a manager.● Managing up to 5 direct reports comprising sales staff.● Hiring and training new staff (and providing ongoing training for existing) in company procedures and equipment within the store.● Managing work schedules to ensure an even rotation of shifts and adequate staffing levels during peak trading times.● Primary contact for any customer complaints and staff grievances.● Motivating, guiding, and encouraging staff to “go the extra mile” and work as a unit, regarding the service provided and general duties performed in the store. Performance managing staff which are not performing.● Managing the deli counter and associated facilities in the store, ensuring that the inventory is maintained, and stock is stored correctly, merchandised, presented neatly and the overall display is as per company policies.● Ensuring all the deliverables and KPIs are met including promotional displays, waste management requirements, quality, and safety metrics, for both, customers and staff.● Implementing appropriate HACCP practices to ensure food safety.● Monitoring cash flow and cash drops at shift end.● Performing back-office support and administrative duties such as maintaining labelling for point of sale, documenting temperature logs, and cleaning rota. ● Reconciling invoices, sales revenue, and costs of wages at week end. Show less

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  Covalen

  Dec 2021 - now

  Technical Support Analyst

  Assist individuals with primary it queries