
FARAZ AHMED
Instrument Maintenance Supervisor | Operation & Maintenance

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About me
Presales - IT services | Operations at E-commerce, Manufacturing and O&G
Education
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SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
2021 - 2023Master of Business Administration - MBA Operations Management and Supervision.webp)
IEC College of Engineering and Technology(U.P.T.U)
2005 - 2011Bachelor's Degree Electronics & Communication
Woolf
2025 - 2026Master of Science - MS Computer Science
Experience

Special Technical Services L.L.C., Oman
Jun 2012 - Mar 2019Instrument Maintenance Supervisor | Operation & MaintenanceProject 3: Amal Steam Plant Construction and Operations• Supervised and led a team of instrument technicians and maintenance personnel. Provided training and guidance to staff on maintenance procedures, safety protocols, and best practices.• Coordinated with other departments and teams to ensure that maintenance activities are carried out with minimal disruption to operations. Develop and implement maintenance schedules and plans for instrumentation systems.Project 2: Alarm Rationalization and Implementation of Alarm Management Culture at Amal Steam Project• Analysed Alarm data and prioritized them based on SHELL Design and Engineering practices to identify and rectify issues. Prioritize alarms, design comprehensive alarm lists, and implement effective alarm response procedures for simplicity and consistency.• Ensured that the alarm system supports the operator in all operating scenarios by alarm shelving, state-based alarm, and alarm flood suppression techniques. Prioritized alarms, designed alarm lists, managed the alarm process, documenting and rationalizing by complying with the alarm philosophy and the principles of alarm management.Project 1: Commissioning and Integration of RTUs with WiMAX Technology•This project involved integrating Modicon M100 RTUs with WiMAX communication technology for PDO’s remote oil and gas operations at Marmul Locations. The goal was to establish a cost-effective, high-reliability communication solution for monitoring critical assets such as pumps and valves in remote oil fields.• Integrated WiMAX to support long-range communication between RTUs and central SCADA systems, optimizing the monitoring and control of operations from remote locations.• Commissioned RTUs for multiple types of pumps (PCP, Water Injection, Beam, ESP), ensuring that each system was integrated with SCADA for real-time operational data and automated control. Show less

Sarveshwari Engineers
Oct 2019 - May 2022Sr. Instrumentation Engineer | R&D· Led product development projects from concept to production, managed budgets, timelines, and client expectations, and delivered compelling product presentations and demonstrations.· Collaborated with cross-functional teams to define strategy, roadmap, and project specifications.· Managed vendor relationships, coordinated material sources, and provided technical support.· Developed and implemented testing protocols to validate product performance, analyzed results to improve design, and ensured compliance with safety and regulatory standards. Show less

Flipkart
Sept 2022 - Dec 2022Sr. Operation Executive | Sales• Result-oriented back-end sales executive supporting sales operations and utilizing advanced data analytics to drive business insights. Adept at managing offer creation, pricing, and merchandising with internal tools, and proficient in data visualization and analysis techniques.• Utilized advanced data analysis techniques, including Pivot Tables and charts, to extract actionable insights from sales data and support strategic decision-making.• Managed offer creation, pricing, and merchandising using internal tools such as Grumbles, Plutus, and Marvels, effectively crafting and presenting tailored solutions to clients.• Leveraged dashboards (Omniture, FDP) to ensure data availability and support decision-making, enhancing the preparation and delivery of informed sales presentations. Show less

Total IT Global
Jan 2023 - Sept 2024Assistant Manager | Presales | IT Breakfix & Field services• Led pre-sales operations for IT infrastructure and field services, driving business growth through data-driven insights and tailored solutions. • Optimized sales strategies, pricing, and service delivery through advanced analytics, improving efficiency and profitability. • Automated reporting tasks using Advanced Excel to enhance decision-making. • Collaborated cross-functionally to deliver superior client solutions and guide enterprise business development. Show less
Licenses & Certifications
- View certificate

CompTIA Network+
SimplilearnAug 2024 - View certificate

Introduction to Cyber Security
SimplilearnJul 2024 - View certificate

Master of Business Administration - Operations Management
NMIMS GlobalJul 2023 
Lean Six Sigma Green Belt
KPMG IndiaDec 2017- View certificate

Certified Cloud Security Professional (CCSP)
SimplilearnSept 2024 - View certificate

Microsoft Certified: Azure Fundamentals
SimplilearnSept 2024 - View certificate

Certified Information Security Manager (CISM)
SimplilearnAug 2024 - View certificate

ITIL 4 foundation : Elite
SimplilearnAug 2024 - View certificate

Business Intelligence Fundamental
SimplilearnMar 2023 - View certificate

Developing Solutions for Microsoft Azure
SimplilearnSept 2024
Honors & Awards
- Awarded to FARAZ AHMEDAppreciation Total IT Global Jun 2023 Most promising and dedicated new commer of the quarter
- Awarded to FARAZ AHMEDAppreciation Sarveshwari Engineers Aug 2021 Developing and launching new products in the market of Automobile Garage tools and for delivering presentations to Sales and Service team about products and how they can compete in it.
- Awarded to FARAZ AHMEDCertificate of Excellence Petroleum Development Oman Jun 2018 On clearing SG5 audit from SHELL for PDO by implementing Alarm Management culture and maintaining KPIs by reducing alarm rates as per D.E.P standards, creating SOP and mandatory deliverables(Alarm Rationalisation Table)
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