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Samartha M M

Samartha M M

IT Desktop Support

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location of Samartha M MBengaluru, Karnataka, India

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  • Timeline

  • About me

    Servers Support Engineer

  • Education

    • Malnad English School

      -

      Primary Educations

    • Government Engineering College,Hassan

      2009 - 2013
      Bachelor of Engineering (BE) Electronics and Communications Engineering

    • St. Philomena High School, Philomena Nagar, Darbe, Puttur-574202

      2005 - 2008

  • Experience

    • IMS GATE ACADEMY

      Dec 2014 - May 2016
      IT Desktop Support

      Managing Customer Technical Queries and Complaints. Following/Track up complaints based on SLA Maintain Status reporting. On-site technical interaction and complaint resolution. Managing CRM tool.

    • Your Practice Online (Australia)

      May 2016 - now
      Server Support Engineer

  • Licenses & Certifications

    • CCNA

      NIIT Limited