Patience Rannyena

Experience

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  Standard Chartered Bank Botswana

  Aug 2008 - Jul 2018

  -Data Analytics to assist in Portfilio Quality.-Ensure provision of timely, relevant and accurate Information on Retail Clients Portfolio.-Co-ordinate relevant regulatory reporting requirements by liasing with stakeholders like Country Finance Team.-Computation of Loan Impairement-Quality Assurance-Compliant to Group's policies and regulatory requirements. -Manage Customers delinquent accounts.

  • Manager-Portfolio Monitoring & Forecasting

    Apr 2014 - Jul 2018

  • Credit MIS Officer

    Jan 2010 - Mar 2014

  • Collections Officer

    Aug 2008 - Dec 2009
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  ABSA Botswana

  Aug 2018 - Oct 2021

  Collections Strategy Manager

  My role entails developing collections and campaign strategies by using data analysis and predictive modelling techniques.The role needs understanding of Collection operational environment in order to derive strategies that are relevant to capability.I am also responsible for developing monitoring and tracking management information of strategies and also developing reports to highlight performance of strategies which are tied back to impairements.I also support collections operations to identify additional capabilities and channels to enhance customer experience while increasing collections.Ensure available systems used for implementing collections strategies are fit for purpose and specify enhancements by confirming strategies are working as required and as per implementation plans.Monthly retail impairement with Collections insights.Perfom data driven champion challenger strategies. Show less

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  Stanbic Bank Botswana

  Oct 2021 - now

  Manager-Vendor Management