Jason Rueb

Experience

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  U.S. Army

  Nov 1988 - Sept 1991

  Squad Leader

  I was responsible for training and readiness of up to seven infantry soldiers.I assisted in the training of Army Reserve soldiers deploying to Panama and Desert Storm. I received Lifeguard and CPR training. OSHA Safety Non-Commissioned Officer at Bayne Jones Army community Hospital

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  Cornerstone Furniture

  Dec 1993 - May 1995

  Sales Associate

  Retail sales and customer serviceMilitary

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  The Mattress Factory

  May 1995 - May 1997

  Sales Associate

  Retail sales and customer service

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  Tool Time Repair Service

  Jun 1997 - Feb 2000

  Owner

  Contact and acquire new clients in the construction industry, set up accounts and provide invoices and statements for each completed job.Inspect and maintain work standards to ensure customer satisfaction.Offered and provided most dependable repair services and offered the quickest turn around time available in the Amarillo area.Collect on past due accounts

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  Cellular One

  Jan 1999 - Jun 2000

  Sales Representative

  Set up and maintained a profitable retail facility. Daily business tasks to include payroll, scheduling, inventory, and implemented training for all new sales people.Monthly P & L statements, maintaining and balancing general ledgers.

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  Arnet

  Feb 2000 - Feb 2001

  Account Manager

  Aggressively contact and present Internet options to small and medium sized businesses.I achieved DSL sales person on the sales force.Assisted Marketing department to devise strategies to build a larger client base.

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  Logix Communications

  Feb 2001 - Oct 2001

  Senior Account Manager

  Employee hiring, disciplinary actions pertaining to employees and training of new account executives.I Prepared daily, weekly, and monthly sales reports. Handled all of the responsibilities of a District Sales Manager

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  Ionex / Birch

  Oct 2001 - Mar 2004

  Senior Account Executive

  Sales and Service of new and existing accountsDaily reportsCold calling and consulting potential customersMember Circle of ExcellenceMember Achiever’s ClubMet and exceeded quota consistentlyAchievements:Quota Buster - May 2002 through February 2003.Sales Person of the Month – May, September, October, and November 2002 and January and February of 2003.Most Lines Sold in the Central Region – October 2002.Team Leadership/ Super Achiever Award – July 2002.Fast Start Award – April & May 2003.Number 7 Salesperson in the Company 2002. Show less

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  RDO Equipment Co

  Apr 2004 - Feb 2016

  Customer Support Advisor

  Increased Revenue in my market by 100% in the first 24 months and maintained with increases for the next 24 monthsEducate and develop customers employees and programs regarding Fleet ManagementEnsure all equipment repairs are performed in a timely fashion and in budget.Established new territory in an existing market increasing revenue and customer satisfaction.Implemented strategy for customer retention in the new territory by decreasing downtime and increasing revenue for my customer baseMoved into an existing territory at our flagship location in 2008 and managed customer retention during economic downturn. Increased revenue and grew customer base to present. Split customer base with another CSA and continue to grow base currentlyService existing and new accountsProvide service and parts solutionsPrepare bids and estimatesResolve customer disputes in a professional and timely fashionTrack customer activity to develop and implement customer growth plansPerform follow up calls to ensure customer satisfactionContinue training and pursue every avenue possible to make RDO profitableExpand opportunities through all makes solutionsTrained new Customer Support Advisors Show less

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  Nortrax

  Feb 2016 - Jul 2016

  Service Supervisor

  Assist with supervising all Service Department personnel Explore all avenues to increase department efficiency and reduce expensesEnsure proper training of employeesOpening and closing of work orders for control of each shop job Monitor service department personnel to ensure proper workload distributionEnsure safe secure and clean work environment.Conduct safety meetingsMaintain and monitor detailed records of time and performance of Service employees Monitor and schedule pick-up and delivery of equipment Order and maintain needed shop supplies Assist in interviewing and selecting qualified personnel Act as site safety supervisor in conjunction with Service Manager Monitor training needs and provide for the delivery of such training as requiredEnsure all shop and mobile equipment is up to date on certifications and safety standards Show less

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  Comcast Cable

  Sept 2016 - Oct 2017

  Xfinity Sales Professional

  Generate leads in order entry portal/CMSFollow-up on all leadsWeekly Closing Rate goal incentivesCall on New and Existing Customers and generate referrals Prepare Sales quotesParticipate in Sales/Marketing Events

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  Waukesha-Pearce Industries (WPI)

  Apr 2018 - Dec 2019

  Shop Service Manager

  As the shop service manager I am responsible for up to 30 employees to include technicians and administrative staff. My duties include but are not limited to:Adheres to and utilizes the established Service Department management operating system for assigned work.Measures productivityIncreases output, evaluates performance and tracking freightDevelops and maintains a training program for all Shop Service Department employeesEstablishes departmental goals relevant to each shop activity or department and monitors performance on a monthly basisMeets with Branch Manager and Parts Manager at least monthly for reviewing activities, financial reports, problems, progress and mutual needsMonitors the capabilities of the entire department regarding customer needs and service requirements for equipment being utilized in the territoryMaintains close contact and good relations with customers, may include onsite visitsAdministers safety program in accordance with existing company, state and federal guidelinesConducts a monthly safety meeting and completes required reportsPrepares and adheres to the company Salary Plan to provide a timely Performance Reviews and equitable increase programPerforms other duties or functions as requested by ManagementPromote positive and professional relationships with all company personnel and between its’ divisionsImprove customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes Show less

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  Laborde Products, Inc.

  Dec 2019 - now

  Service Manager