Zach Brown

Experience

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  Computer Sciences Corporation (CSC)

  Oct 2008 - May 2012

  Seaman

  ● Possess a United States government secret security clearance and have successfully completed multiple company training programs, showcasing a commitment to excellence and attention to detail.● Contributed as a valued member of the AUTEC team by performing critical maintenance on the United States Navy'stest support vessels, ensuring the safe and efficient execution of mission objectives.● Distinguished myself as the primary fast rescue boat handler, expertly recovering naval torpedoes and other essential test equipment, demonstrating a high level of skill, confidence, and adaptability under pressure.● Demonstrated proficiency in critical areas such as environmental awareness, height safety, and forklift operation, reflecting a broad range of technical and practical knowledge that enhances overall organizational capabilities. Show less

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  Island Breeze Intl/Black Diamond Casino

  Oct 2012 - Jul 2013

  Deckhand

  ● Collaborated with license engineers to troubleshoot and repair the vessel's engine room.● Stood watch and monitored vessel's position and weather conditions, reporting any issues to captain or senior crewmembers.● Communicated effectively with captain and crew members to ensure smooth and safe navigation of the vessel.● Loaded and unloaded cargo, and assisted passengers with embarkation and disembarkation

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  Edison Chouest Offshore

  Aug 2013 - Nov 2015

  Able Seaman

  ● Worked and lived on board offshore supply vessels making regular supply runs in support of oil drilling platforms.● Assisted in navigating the ship and handling equipment, including steering and maneuvering the vessel, andoperating deck machinery such as winches, cranes, and hydraulic systems.● Regularly performed preventive maintenance of vessels as well as troubleshooting and repair of equipment.● Communicated effectively with captain and crew members to ensure smooth and safe navigation of the vessel, andmaintained accurate logs and records of activities and tasks. Show less

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  Metson Marine, Inc.

  May 2016 - May 2019

  Coxswain

  ● Operated small craft (21 to 33 foot) single or twin screw motor boats to work waterways within a Federalreservation.● Operated on exposed estuaries with adequate depth and width of channels, in all seasons and weather conditions.● When not underway performed routine maintenance on vessels while assisting technicians with engine services.● Responsible for the opening and closing of the main channel ship gate as well as any other waterfront equipment.

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  Crowley

  Jul 2019 - Jun 2020

  Crewing Coordinator

  ● Maintained accurate and up-to-date crew databases, including information on crew members' skills, certifications,and employment histories, and ensured that all records were complete and compliant with regulations.● Provides customer service and direct communication regarding assignments for mariners.● Collaborated with other departments, including operations, maintenance, and safety, to ensure that crewingactivities were aligned with overall business goals and objectives.● Maintained a positive and professional attitude, and demonstrated strong organizational and multitasking skills,ensuring that crewing activities were efficient, effective, and compliant with regulations. Show less

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  TMC Transportation

  Nov 2020 - Jun 2021

  Carrier Sales Specialist

  ● Developed and managed relationships with carrier partners, negotiating rates and ensuring on-time delivery ofshipments.● Works with sales managers to manage customer accounts and conduct daily calling to assigned accounts to buildand maintain carrier relationships.● Maintained open lines of communication with carrier partners and customers, responding promptly to inquiries andconcerns, and providing regular updates on shipment status and other relevant information.● Maintained accurate and up-to-date records of carrier partners, including contact information, service offerings, andperformance metrics, and ensured that all records were complete and compliant with regulations. Show less

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  Treace Medical Concepts, Inc.

  Jun 2021 - Oct 2022

  Returns Coordinator

  ● Works in a team-oriented environment to issue, update, and resolve returned good authorizations.● Identifies product non-conformities to company requirements and resolve any discrepancies.● Performs thorough review and inspections of receiving documentation to ensure product meets the stringent qualityrequirements.● Decreased time to close returned goods authorizations from 21 days to under 7 days.

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  Axiom Tech

  Jun 2023 - now

  Junior Engineer

  ● Coordinate a diverse range of activities, from simple tasks to complex plans, ensuring seamless IT support operations within the organization’s desktop computing environment.● Provide prompt onsite/on-call assistance to end-users, delivering optimal service delivery and customer service satisfaction criteria.● Adhered to established policies and guidelines, meticulously documenting real-time reporting of all calls. Demonstrated strong IT skills, including Windows 7&10, MS Office 2010/2013/2016/365, and communication proficiency with clients regarding technical issues.● Possessed in-depth knowledge of Networking, Data Centre operations, Windows, OS, Microsoft Office Application, and Active Directory. Show less