Neha Khanna

Neha Khanna

Associate Delivery Manager

Followers of Neha Khanna11000 followers
location of Neha KhannaDelhi, India

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  • Timeline

  • About me

    Digital Media Specialist

  • Education

    • X LPSS School

      -
  • Experience

    • IMarketing Advantage

      Jun 2008 - Apr 2013
      Associate Delivery Manager

      A promising start-up, pioneer in internet marketing)Single point of contact for clients, translating client expectations and requirements to the delivery teamHandling all issues that the client might have during the delivery of the project, till the project completion, including coordinating with the delivery team to ensure client expectations are metSupervising the work done by external agencies, if at all, to efficiently manage client expectationsWorking in close coordination with COO to devise product specific strategies catering to client needsBusiness DevelopmentHandling business development for internet marketing services and products in India, pitching for recurring business from clientsDevising independent sales processes for internet marketing products.SalesDefining call processes, writing Call Scripts, and Call monitoringImplementing innovative ways to minimize the time of conversion on the phone or in fieldDesigning and selling customized service solutions to clients across domains - FMCG, Education, HealthcarePresales for services, including meeting the client to understand the business objectives and marketing requirements, designing customized and phase wise internet marketing plans in line with objectivesSuggest hybrid marketing plans , in the proposals, to clients, if required, handling price negotiationsClosing the deal in coordination with the sales headKey Skills:Trained in Canada for sales, determination of price quotes, and creating itineraries. Monitoring sales and promotional activitiesHandling and Creating Travel PlansCreating Itineraries and sending quotes to clients Show less

    • Times Internet

      Apr 2013 - May 2014
      Manager Sales

      • New Business Development & Client Servicing- Revenue Sales (Retail & Key Accounts)- Media Sales / Print/ Digital/ Ad Sales – (Delhi Times, Timescity and Times Food Guide)- Operations & Servicing- Business Planning, Strategies and Execution• Supervising the work done by external agencies, if at all, to efficiently manage client expectations• Single point of contact for clients, translating client expectations and requirements to the delivery team• Building and maintaining relationships with clients for repeat business. • Handling customer escalations and issues if any.• Meeting sales targets. Show less

    • India Today

      Jul 2014 - Oct 2015
      Manager -Ad Sales

      • Business Development Handling business development for internet marketing services and products in Indiatoday group, pitching for new & recurring business to clients and media agencies. Generating revenue for Categories like Consumer Durables, FMCG, Online publishers, Govt. clients through digital ad sales. Coordinating with operations, sales support, and production.• Account Management Single point of contact for clients, translating client expectations and requirements to the delivery team Handling all issues that the client might have during the delivery of the project, till the project completion, including coordinating with the delivery team to ensure client expectations are met and collection Show less

    • Zapr Media Labs (acquired by Samsung)

      Jul 2016 - May 2017
      Revenue Manager
    • India Today

      Aug 2017 - Oct 2018
      Manager Digital Ad sales
    • Zee Media Corporation Limited

      Oct 2018 - Oct 2019
      Senior Manager
    • 字节跳动

      Jun 2020 - Feb 2021
      Manager Ad Sales
    • Associated Broadcasting Co. Pvt Ltd (TV9)

      Jan 2022 - now

      Digital, Content and Brand Solutions

      • Chief Manager

        Apr 2023 - now
      • Senior Digital Manager North

        Jan 2022 - Apr 2023
  • Licenses & Certifications

    • Certificate of Merit - For participation in a workshop on Voice and Accent Training

      Intelenet
    • Google Ads Search Certification

      Google India
      Sept 2020
    • Google Ads Video Certification

      Google India
      Aug 2020
    • Google Ads Apps Certification

      Google
      Aug 2020