
Neha Khanna
Associate Delivery Manager

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About me
Digital Media Specialist
Education

X LPSS School
-
Experience

IMarketing Advantage
Jun 2008 - Apr 2013Associate Delivery ManagerA promising start-up, pioneer in internet marketing)Single point of contact for clients, translating client expectations and requirements to the delivery teamHandling all issues that the client might have during the delivery of the project, till the project completion, including coordinating with the delivery team to ensure client expectations are metSupervising the work done by external agencies, if at all, to efficiently manage client expectationsWorking in close coordination with COO to devise product specific strategies catering to client needsBusiness DevelopmentHandling business development for internet marketing services and products in India, pitching for recurring business from clientsDevising independent sales processes for internet marketing products.SalesDefining call processes, writing Call Scripts, and Call monitoringImplementing innovative ways to minimize the time of conversion on the phone or in fieldDesigning and selling customized service solutions to clients across domains - FMCG, Education, HealthcarePresales for services, including meeting the client to understand the business objectives and marketing requirements, designing customized and phase wise internet marketing plans in line with objectivesSuggest hybrid marketing plans , in the proposals, to clients, if required, handling price negotiationsClosing the deal in coordination with the sales headKey Skills:Trained in Canada for sales, determination of price quotes, and creating itineraries. Monitoring sales and promotional activitiesHandling and Creating Travel PlansCreating Itineraries and sending quotes to clients Show less

Times Internet
Apr 2013 - May 2014Manager Sales• New Business Development & Client Servicing- Revenue Sales (Retail & Key Accounts)- Media Sales / Print/ Digital/ Ad Sales – (Delhi Times, Timescity and Times Food Guide)- Operations & Servicing- Business Planning, Strategies and Execution• Supervising the work done by external agencies, if at all, to efficiently manage client expectations• Single point of contact for clients, translating client expectations and requirements to the delivery team• Building and maintaining relationships with clients for repeat business. • Handling customer escalations and issues if any.• Meeting sales targets. Show less

India Today
Jul 2014 - Oct 2015Manager -Ad Sales• Business Development Handling business development for internet marketing services and products in Indiatoday group, pitching for new & recurring business to clients and media agencies. Generating revenue for Categories like Consumer Durables, FMCG, Online publishers, Govt. clients through digital ad sales. Coordinating with operations, sales support, and production.• Account Management Single point of contact for clients, translating client expectations and requirements to the delivery team Handling all issues that the client might have during the delivery of the project, till the project completion, including coordinating with the delivery team to ensure client expectations are met and collection Show less
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Zapr Media Labs (acquired by Samsung)
Jul 2016 - May 2017Revenue Manager
India Today
Aug 2017 - Oct 2018Manager Digital Ad sales
Zee Media Corporation Limited
Oct 2018 - Oct 2019Senior Manager
字节跳动
Jun 2020 - Feb 2021Manager Ad Sales.webp)
Associated Broadcasting Co. Pvt Ltd (TV9)
Jan 2022 - nowDigital, Content and Brand Solutions
Chief Manager
Apr 2023 - nowSenior Digital Manager North
Jan 2022 - Apr 2023
Licenses & Certifications

Certificate of Merit - For participation in a workshop on Voice and Accent Training
Intelenet
Google Ads Search Certification
Google IndiaSept 2020
Google Ads Video Certification
Google IndiaAug 2020
Google Ads Apps Certification
GoogleAug 2020
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