Mindy Liou

Experience

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  University of Washington Residence Hall Student Association

  Jun 2011 - Jun 2012

  Director of Programming and Diversity

  • Promoted awareness, communication, and involvement in the Residence Hall Student Association (RHSA) throughout the residence halls and the campus community.• Planned and executed programs ranging in size from 100 to 2,000 participants.• Acted as primary programming resource person for all nine residence halls.• Served as an advocate for diversity among student population in the residence halls.• Worked with other individuals to implement Gender Inclusive Housing.• Oversaw between 10 and 50 volunteers at various programs. Show less

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  Associated Students of the University of Washington

  Jun 2012 - Jun 2013

  UW Leaders Mentor

  • Provided leadership building opportunities and programs, and create and facilitate workshops for freshman, sophomore, and transfer juniors around the University of Washington campus and community.

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  ASUW Off Campus Housing Affairs

  Mar 2013 - Jun 2013

  Assistant Director

  • Directed and oversaw all internal office operations, including staff.• Designed and oversaw the implementation of the publicity of the office and its services.• Assisted Director with all workshops, presentations, tabling, newsletters, e-mails, etc.• Assisted with quarterly programs on housing issues.

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  University of Washington Electrical Engineering Department

  Mar 2013 - Jun 2013

  Grader

  • Graded Fundamentals of Electrical Engineering (EE 215) assignments.

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  Cisco Systems

  Jul 2013 - Aug 2014

  IT Analyst

  • Created business documents for software infrastructure and fulfillment technology projects.• Collaborated with stakeholders on project requirements and communicated with development teams on solution implementation.• Analyzed business problems and new product requests to provide data-driven recommendations.

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  Crane Aerospace & Electronics

  Aug 2014 - Mar 2018

  Program Manager

  • Led events to define standard workflow for New Product Development.• Collaborated with cross-functional teams to support prototype and design verification for new products.• Developed project plans involving schedules, budgets, high-level reporting, and monthly metrics.• Facilitated engineering design cycle reductions for a legacy product improvement project in Taiwan.

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  Applied Technical Services

  Mar 2018 - Jan 2019

  Program Manager

  • Led Customer Focus Teams in planning, purchasing, and manufacturing electronic products to customer specifications.• Strengthened customer relationships to support business strategies and account growth.• Monitored key operational performance metrics, identifying root causes and implementing corrective actions.

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  Fit Theorem

  Jan 2019 - Sept 2024

  • Led three studio sales teams in generating front-end cash collection through lead generation, nurturing, individual goal setting, and program sales.• Analyzed sales data to optimize strategies and improve membership conversion rates, driving significant revenue growth.• Developed and implemented new standard sales processes, daily operations guidelines and accountability coaching fulfillment programs.• Managed client accounts, ensuring timely renewals and addressing past due accounts.• Set franchise records for individual over-the-counter and membership sales . Show less

  • Chief Learning Officer

    Dec 2022 - Sept 2024

  • Regional Director

    Jan 2019 - Sept 2024
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  Bayernmoor Cellars

  Sept 2024 - now

  Tasting Room Associate

  Provide a welcoming atmosphere and tasting room experience to all guests at the 2024 Washington Winery of the year

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  Pure Barre

  Sept 2024 - now

  Fitness Instructor & Sales Associate

  • Lead fitness classes that are high energy, positive and motivating to ensure long-term client retention.• Drive new membership sales through lead nurturing, building customer relationships and closing deals.