Rhiannon Newlands

Experience

• 

  Wuchang Elementary School

  Sept 2007 - Jul 2008

  Teacher

  Planned, evaluated, and revised curricula, course content, course materials, and methods of instruction.Prepared and delivered lesson plans to students in kindergarten and grade one on topics that covered basic English skills such as vocabulary, grammar, reading comprehension, etc.Evaluated and graded students' class work, assignments, examinations, and papers.Prepared course materials such as syllabus, homework assignments, testing, exam material, and handouts.Maintained student attendance records, grades, and other required records.Keep abreast of developments in the field by reviewing current literature, discussing with colleagues, and participating in professional conferences.Maintained regularly scheduled office hours to advise and assist students who needed extra help, as well as logging administrative works. Show less

• 

  Tribal Voices Inc.

  Apr 2011 - Aug 2014

  Supervisor/ Lead Sales Associate

  Shipping and receiving management, merchandising, customer relations, sales and assisted in company expansion with three new retail locations. Key Accomplishment: Reduced administrative costs by designing a company-wide compensation program that resulted in merit based wage increases, staff morale improvements and loyalty, as well as increased sales and productivity.

• 

  W.J. Bilyk Management Company Ltd.

  Jan 2015 - Jun 2022

  Operations Manager

  Executed multi-facility contracts for Alberta Environment and Parks (AEP) and the Town of Canmore managing provincial and municipal campgrounds, group camps, information/retail centers, 48 day use areas, and public amenity services covering the Bow Valley Provincial Park and Kananaskis Provincial Recreation Area. Responsible for the day to day operations and management/development of:human resources, recruitment, onboarding, training, coachinghealth and safety/emergency response plans/hazard assessmentsproperty management including accommodations, facility and asset managementfinancial management and bookkeeping, budgets >10 million dollarsadministration and office managementcustomer service and client careonline Alberta Parks websites and booking systemsproject coordinator retail outlet management and B2B salesincident commanderKey Accomplishments: Elevated employee experience and increased staff retention from 25% to 80% through development of comprehensive training program, legal rights compliance, creating an open door and inclusive work environment, and tailoring HR to suit individual needs. Negotiated budgets to enhance supplies, staff rooms/offices and asset improvements/replacements of staff vehicles and accommodations for an enhanced work life. Slashed administrative costs through staff retention and successfully negotiated higher wages and a loyalty incentive program. Increased retail sales by introducing incentivized vendor contracts for local, environmentally friendly goods. Show less

• 

  O'Canada Soapworks

  Jan 2015 - Apr 2016

  Account Manager/ Public Relations Manager

  Natural body product development, marketing and media relations, sales, wholesale and retail store management. Key Accomplishment: Negotiated new national wholesale contracts and negotiated company’s first international contract for distribution and sales of products in new markets.

• 

  Toniq Inc.

  Oct 2016 - Apr 2018

  BOH Supervisor

  Management of kitchen operations including customer service, sales, supply chain and menu creation, development and control for raw food and juice bar. Key Accomplishment: Increased company sales by 40% with design and creation of a food menu, expanding customer base and operations.