Talk to sales Try for Free
Mohammad Al Hanafi

Mohammad Al Hanafi

Customer Support Associate

Followers of Mohammad Al Hanafi124 followers
location of Mohammad Al HanafiAmman, Jordan

Connect with Mohammad Al Hanafi to Send Message

Connect

Connect with Mohammad Al Hanafi to Send Message

Connect

  • Timeline

  • About me

    QA Analyst specialist | Technical Support & Training Engineer | Internal auditor | Customer Service Engineer | warehouse manager

  • Education

    • Al Jami'at Al-Hashimiyyah

      2012 - 2017
      Bachelor’s Degree Electrical, Electronics and Communications Engineering good

      Activities and Societies: My graduation project was about communication electronics amplification devices I am adaptable and able to function within a wide range of working conditions. My purpose it is to be one of the best electrical designers , utilize my skills and develop high quality applications.

  • Experience

    • Extensya

      Sept 2017 - Sept 2018
      Customer Support Associate

    • Zain

      Sept 2018 - Apr 2019
      Radio Optimization Engineer

    • UTC Associates, Inc.

      May 2019 - May 2020
      RF Engineer

    • Abu Tawileh Group

      Jul 2020 - Apr 2024

      • Diagnose and troubleshoot technical issues.• Prepare accurate and timely reports.• Document technical knowledge in the form of notes and manuals.• Raise claims for warranty cases and document all the cases.• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved atechnical issue.• Communicate with all vendors about the most recent technical bulletin updates.• Organizing training courses for technicians and coordinating what is needed.• Implementing state-of-the-art audit tool and methodologies, Come up with meaningfulrecommendations & follow them up to ensure the work product is put into action. Show less

      • Technical Support Engineer

        Aug 2022 - Apr 2024

      • Inventory Control Manager

        Jul 2020 - Feb 2023

  • Licenses & Certifications

    • Specification of Transmission and Distribution Network (NEPCO)

      National Electric Power Company (NEPCO)
      May 2016

    • MV Switchgear Testing and Operating (NEPCO)

      National Electric Power Company (NEPCO)
      May 2016

    • Transformer Operating, Testing and Maintenance (NEPCO)

      National Electric Power Company (NEPCO)
      May 2016

    • Ac Motors Control

      National Electric Power Company (NEPCO)
      May 2016

    • Housing wiring fundamentals

      National Electric Power Company (NEPCO)
      May 2016